About CITI
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities.
Analytics and Information Management (AIM)
Citi AIM was established in 2003 and is located across multiple cities in India – Bengaluru, Chennai, Pune and Mumbai. It is a global community that objectively connects and analyzes information, to create actionable intelligence for our business leaders. It identifies fact-based opportunities for revenue growth in partnership with the businesses. The function balances customer needs, business strategy, and profit objectives using best in class and relevant analytic methodologies.
What do we do?
The North America Consumer bank information management team provides reporting and business Insights support to help the business monitor/size the impact of various business strategies, campaigns and portfolio actions.
The team helps the business take strategic decisions based on lots of data exploration, thorough understanding of business needs backed by structured thinking.
Few notables among the multiple areas that we work in:
- Cutting Edge Data, Analytical, Modelling Tools and Platforms – Build, Setup and adopt cutting edge technologies and technology platforms to improve analysts efficiency, time to market and controls.
- Business critical Dashboards: self-explanatory and detailed dashboards to review the portfolio health with the business leaders with analytical backing of particular trends of interest
- Assessing Campaign Impacts: Understand the campaign setup and through data exploration get the actual campaign performance in terms of P&L. Using the data put together a solution to optimize the marketing spends based on campaign performance.
- Opportunity sizing: Help the business with sizing the impact of various regulatory / market / business / strategic changes to the portfolio
- Process Efficacy: Periodically review existing process and identify potential ways to streamline the process
- Business Intelligence Tools: Deploy existing reports to other advanced reporting platforms
In order to achieve the best in class analytical solutions across business units we use the best in class tools and technology.
What's expected from you?
- Working with large and complex data sets for the purposes of analysis/validation, leveraging relevant programming tools (e.g., SQL, SAS, SAS Macro), level – proficient/ done certifications.
- Has good understanding on Credit card business financials like P&L items and can come up with financial estimates by looking at the macro-economic and historical trends.
- Has good experience in analyzing Credit card portfolio, especially knowledge in interest rates, fees, interchange, penalty etc.
- Work closely with business partners in building, implementing, tracking project validation process.
- Interact regularly with business partners to understand their strategic priorities, develop context, proactively design and propose solutions.
- Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities.
- Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/ sensitive information.
Skillset you should possess
The most important skill that our analyst should possess is their love for data and their eagerness for new challenges & solving new problems. Apart from these, they should also have the following skillset
Basic Qualifications
- Degree in computer science, engineering, mathematics, operations research or other quantitative field and strong relevant industry experience
- 5 - 10 years relevant experience
- Advanced process management skills, organized and detail oriented
- Curious about learning and developing new skillsets
- Positive outlook with a can-do mindset
- Understanding of statistics and probabilities
- Good communication skills with ability to write proper documentation, and team player
- Ability to work on projects without continuous supervision in individual capacity
- Experience in working on Credit Cards and Retail Banking products is a plus
- Control orientated and Risk awareness
Other details
- Location: Bangalore, India
- Employment: Full Time
- Industry: Credit Cards, Financial Services, Banking
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Job Family Group:
Decision Management
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Job Family:
Business Analysis
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Time Type:
Full time
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Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
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Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Benefits coverage is positioned as comprehensive, including health, dental, and vision insurance plus on-site clinics, prescription drug support, and disability coverage. Family-building support such as fertility assistance is described as a notable differentiator within the overall package.
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Retirement Support — Retirement benefits are framed as strong, highlighted by a 401(k) with matching and additional plan options like a Roth 401(k). Financial support is reinforced through discounts and broader financial guidance resources tied to the benefits ecosystem.
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Wellbeing & Lifestyle Benefits — Wellbeing support extends beyond insurance through programs like an Employee Assistance Program, counseling/legal resources, and gym or wellness reimbursement. These offerings increase the perceived total rewards value even when cash compensation sentiment varies by role.
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What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
