Business Analyst, Billing Operations

Business Analyst, Billing Operations

Job Description

CoStar Group Company Intro:

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives. 

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate. 

The CoStar Finance department is looking for a Business Analyst, Billing Operations who will perform critical data analysis and process support related to billing and contracts on a daily and monthly basis. This individual will work on the Billing Operations team, providing structured data, quantitative insights, and project leadership to drive business results. The ideal candidate will be comfortable working with internal and external partners to gather process requirements and thrive in a fast-paced, dynamic organization.

RESPONSIBILITIES:

• Contract review and validation for completeness
• Research and resolve complex pricing issues
• Develop, create and run data-driven processes in support of billing and contract operations
• Design QC queries and lead daily QA process for assigned portfolio
• Track KPIs, develop dashboards and present metrics
• Identify billing process deficiencies and develop corrective action plans
• Effectively lead available resources and Billing Specialists; provide direction, prioritization and allocate billing workload to bring issues to completion
• Develop, audit, and improve process documentation around new and existing billing/contract process
• Create user guides for internal partners
• Promote a data-driven organization and empower teams with actionable data and with automated and intuitive, reliable reports and KPI dashboards
• Create data sets in SQL from existing company applications and/or ETL scripts to optimize billing process
• Liaise with internal technology team and external third-party providers to identify and troubleshoot system bugs while optimizing process efficiency opportunities
• Lead and build ad hoc reporting requests; aid in user acceptance testing as required

BASIC QUALIFICATIONS:

• Bachelor’s degree in finance, accounting, computer science, or related
• 2+ years’ experience in systems support for billing, AR and/or finance department within large dynamic corporate environment
• Strong technical aptitude with the ability to analyze data, interpret information and trends in large amounts of data to develop actionable recommendations
• Strong problem-solving skills and keen attention to detail

PREFERRED QUALIFICATIONS:

• Organized thinker and excellent communicator, verbal and in writing – customer service focused with a history of working successfully with both financial and non-finance professionals
• An analytical business background, problem-solving skills, strategic thinking and high attention to detail
• Able to prioritize effectively, and to balance multiple projects and daily/weekly process expectations with concurrent deadlines
• Hands on experience using BI platforms & data warehouse tools, e.g.: Power BI, SQL
• Proficiency writing and working with SQL scripts and MS Access processes, advanced skills manipulating and preparing data in Excel
• Ability to train colleagues to write basic SQL scripts+
• Experience with Oracle

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What’s in it for you?

When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.

We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program.

Our benefits package includes (but is not limited to): 

• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug 
• Life, legal, and supplementary insurance 
• Virtual and in-person mental health counseling services for individuals and family 
• Commuter and parking benefits 
• 401(K) retirement plan with matching contributions 
• Employee stock purchase plan 
• Paid time off 
• Tuition reimbursement 
• On-site fitness center and/or reimbursed fitness center membership costs (location dependent)
• Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups 
• Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks 

We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar Group is not able to provide visa sponsorship for this position.

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CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing