Business Analyst, AVP

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Bangalore, Bengaluru Urban, Karnataka, IND
In-Office
Fintech • Payments • Financial Services
The Role

Join us as a Business Analyst

  • This is an opportunity for a driven Business Analyst to join us and make a tangible impact on our function
  • You’ll be producing business requirements to inform future state design, as you support teams to understand and link the requirements to the overall domain strategy
  • It’s a chance to develop your skills as you research, understand and keep up to date with industry thinking, best practice, technology and customer trends
  • We're offering this role at associate vice president level
What you'll do

You’ll support the bank to achieve customer advocacy by eliciting and understanding the internal and external technology customer needs, and analysing, refining, synthesising, translating and ensuring they are documented in a form that can be readily understood by all stakeholders.

We’ll look to you to work across teams and stakeholders to capture, validate and document business and system requirements, making sure they are in line with key strategic principles, and translated from business operations, business objectives, or from external requirements.

You’ll also:

  • Interact with customers, key stakeholders and the team to obtain and document functional and non-functional needs
  • Performing detailed analysis of the functional aspects of our current technology platform to understand how it serves the customers
  • Learning the latest regulatory developments including SWIFT and ISO 20022, and assess impact to the customer journeys
  • Assisting engineering and testing teams in managing the functional integrity of the technology platform during migration to cloud
  • Leading the engagements and meetings with cross functional teams and working with them to elicit detailed requirements
  • Facilitate UAT as well as supporting platform and feature teams in executing the UAT
The skills you'll need

To take on this role, you’ll need at eight years of experience and appropriate business analyst certification such as BAX, CPRE or CBAP.

You’ll also need:

  • Proven application of business analysis tools and techniques
  • To be proactive with strong analytical abilities, extensive payments and digital channels knowledge, and a collaborative approach to ensure successful delivery of complex regulatory and transformation programmes
  • Good communication skills, with the ability to communicate complex technical concepts clearly to your peers and management level colleagues

Hours

45

Job Posting Closing Date:

21/06/2025

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The Company
HQ: Bengaluru, Karnataka
40,000 Employees
Year Founded: 1970

What We Do

We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate. As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these. Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence. One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025. We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.

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