fusionSpan is a dynamic, fast-paced hybrid and remote work environment that prioritizes innovation, trust, and community in everything we do. We are a team of highly-committed individuals inspired by technology's impact on society, and we recognize our work's role in the well-being of our nonprofit clients and the communities they serve.
As an AI-first organization, we keep our eyes tuned to the horizon, finding new ways to leverage cutting-edge technologies in ways that drive improvements in operational efficiency and impact, both for our clients and for our internal team.
We are looking for Business Analysts who have prior experience at a Non-Profit association and have some experience with an AMS/CRM. As a Business Analyst, you are able to work independently and both document and craft solutions with support from development team members.
Location: Rockville, MD. Hybrid role with 2-3 days in office.
Responsibilities:
- Provide business analysis consulting for enterprise projects spanning multiple phases and multiple platforms,
- Work with development team members to craft innovative and potentially complex, cutting edge solutions to address functional gaps,
- Serve as a mentor and advisor to other consultant team members,
- Coordinate and communicate with external, client resources effectively and professionally,
- Maintain project methodologies and procedures for projects, platforms, features, teams, divisions, and relevant company-wide processes,
- Understand data requirements and coordinate with data analysts for any data needs
- Work in tandem with project managers and development teams to ensure on-time, on-budget work products.
Required Qualifications:
- Bachelors degree
- 2+ years of business analysis experience working in the non-profit or association industry
Preferred:
- Experience on AMS or CRM such as NetForum, Personify, Aptify, Impexium, MS Dynamics, etc.
- Experience administering or heavily using Fonteva, Nimble AMS or other Salesforce solutions for non-profit organizations
- Finance and accounting or implementation of technology platforms for these
What We Offer:
- Health (PPO) dental & vision plan – 100% covered for employee
- Long/Short-term disability insurance – 100% covered for employee
- Life and AD&D insurance – 100% covered for employee
- 401K with up to 5% matching contribution
- 15 days of paid vacation – increases with tenure
- 10 paid federal holidays
- 12 weeks for parental leave
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What We Do
fusionSpan is the leading CRM implementer and Salesforce partner for Non-Profits and Associations. We help clients implement, support, extend, and integrate CRM software. Our extensive catalog of services enables us to offer solutions ranging from system integration to digital marketing, to over 200 association clients.




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