Our Company
We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market.
Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole.
Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.
The role:
We are seeking a highly skilled and experienced professional to take on the dual role of Business Analyst and Process Engineer Lead. The ideal candidate will be responsible for leading the analysis and documentation of business requirements, as well as designing and implementing process improvements across the organization. This role requires strong analytical skills, technical expertise, and the ability to work collaboratively with cross-functional teams.
- Lead the analysis and documentation of business requirements and processes.
- Collaborate with stakeholders to identify business needs and translate them into technical requirements.
- Design and implement process optimization solutions to enhance efficiency and effectiveness.
- Develop and maintain detailed business and functional specifications.
- Conduct gap analysis and recommend solutions to improve business processes.
- Facilitate workshops and meetings to gather requirements and validate solutions.
- Ensure alignment of business requirements with IT solutions.
- Develop and maintain process documentation, including flowcharts and standard operating procedures.
- Monitor and measure the performance of optimized processes to ensure continuous improvement.
- Mentor and guide junior team members, fostering a culture of continuous learning and improvement.
- Stay up-to-date with industry trends and best practices in business analysis and process optimization.
What you’ll bring:
- Bachelor’s degree in Business Administration, Industrial Engineering, Information Systems, or a related field.
- 5+ years of experience in business analysis, process optimization, or a related role.
- Strong analytical and problem-solving skills.
- Proficiency in business analysis and process optimization tools and techniques.
- Excellent communication and interpersonal skills.
- Experience with Lean Six Sigma methodologies is a plus.
- Ability to work effectively with both technical and non-technical stakeholders.
About us
We’re a global, 1000-stong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future.
Championing diversity, equity, and inclusion
Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.
How we look after you
We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
What We Do
Hitachi Digital Services is an independent services business that focuses on delivering a unified operating model for cloud, data, IoT and managed services.
Playing a pivotal role in Hitachi's digital transformation strategy, Hitachi Digital Services places a strong emphasis on Generative AI to deliver an integrated end-to-end digital transformation for enterprises. The company is strategically positioned within the Hitachi Digital portfolio of companies to leverage the synergies between operational technology (OT), information technology (IT), and product and service offerings.
Such positioning allows Hitachi Digital Services to work closely with Hitachi Digital, the new Hitachi Vantara and Hitachi group businesses, including GlobalLogic, to create an integrated end-to-end digital transformation solution for enterprises