Join a company where excellence meets opportunity! At MIRACORP, we don’t just provide services to the federal government, we set the gold standard in quality and reliability. What truly sets us apart? Our people. We believe our employees are the cornerstone of everything we achieve. That’s why we invest in talent, innovation, and leadership, fostering a workplace where your contributions make a real impact.
*This position is contingent upon contract award*
Position Summary
MIRACORP is seeking an experienced Business Analyst to support business process improvement, operational modernization, and IT portfolio coordination. This position analyzes workflows, coordinates requirements, develops process documentation, and supports operational reporting and continuous improvement initiatives.
Essential Duties & Responsibilities
- Analyze business processes and workflows to identify gaps, risks, and improvement opportunities.
- Document current and future state processes, requirements, roles, dependencies, and controls.
- Develop and maintain standard operating procedures, process maps, job aids, and requirements documentation.
- Gather, analyze, validate, and coordinate business and operational requirements.
- Facilitate stakeholder meetings and translate business needs into functional requirements.
- Support modernization, continuous improvement, and organizational change initiatives.
- Coordinate IT portfolio activities, including schedules, status, risks, milestones, and performance measures.
- Support ServiceNow and SharePoint reporting, workflows, tracking, and process documentation.
- Develop operational reports, dashboards, trackers, and executive briefings.
- Coordinate data calls and validate and consolidate stakeholder submissions.
- Support process testing, implementation readiness, and postimplementation reviews.
- Track action items, risks, dependencies, and project deliverables
Minimum Education & Experience Requirements
- US Citizen
- Bachelor’s degree in business administration, information systems, operations management, public administration, or a related field.
- Seven to ten years of progressively responsible experience in business analysis, process improvement, operational modernization, or IT portfolio support.
- Experience analyzing and documenting workflows, business requirements, procedures, and process improvements.
- Experience supporting IT portfolios, modernization initiatives, or organizational change.
- Working knowledge of ServiceNow and SharePoint.
- Proficiency with Microsoft Office and process mapping tools such as Visio.
- Strong analytical, facilitation, organizational, problem solving, and communication skills.
- Ability to obtain and maintain any required federal suitability determination or security clearance.
Preferred Requirements
- Federal government or government contracting experience.
- Experience with Power BI, Tableau, or similar reporting tools.
- Knowledge of Lean, Six Sigma, Agile, or ITIL methodologies.
- CBAP, PMIPBA, PMP, Lean Six Sigma, or ITIL certification.
Why Choose MIRACORP?
At MIRACORP, we recognize that our employees are the cornerstone of our success. That’s why we offer an exceptional benefits package from day one, including:
- A company that lives its core values, prioritizing integrity, accountability, and excellence
- Paid Time Off (Personal, Vacation, Sick Leave)
- Comprehensive Health Coverage (Medical, Vision, Dental)
- Flexible Spending Account (FSA) Options for healthcare and dependent care
- Short Term & Long Term Disability Coverage
- Life Insurance & Accidental Death & Dismemberment Protection
- Employee Wellness Resources & Assistance Programs
- Financial Counseling Programs to support long term planning
- Commuter Benefits for work life ease
- 401(k) with 100% immediate employer matching
We proudly support veterans and all qualified applicants, ensuring equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Join a team where your expertise is valued, your impact is recognized, and your career can thrive. Come grow with us–because at MIRACORP, your success is our success!
Skills Required
- US citizenship
- Bachelor's degree in business administration, information systems, operations management, public administration, or a related field
- Seven to ten years of progressively responsible experience in business analysis, process improvement, operational modernization, or IT portfolio support
- Experience analyzing and documenting workflows, business requirements, procedures, and process improvements
- Experience supporting IT portfolios, modernization initiatives, or organizational change
- Working knowledge of ServiceNow and SharePoint
- Proficiency with Microsoft Office and process mapping tools such as Visio
- Strong analytical, facilitation, organizational, problem-solving, and communication skills
- Ability to obtain and maintain any required federal suitability determination or security clearance
- Federal government or government contracting experience
- Experience with Power BI, Tableau, or similar reporting tools
- Knowledge of Lean, Six Sigma, Agile, or ITIL methodologies
- CBAP, PMI-PBA, PMP, Lean Six Sigma, or ITIL certification
What We Do
MIRACORP, Inc. is a 100% woman-owned business that provides a wide range of services to government and commercial clients, specializing in IT consulting, software development, management consulting, and administrative support.
