The Role
Contract Business Analyst to coordinate cross-functional HR operations projects, map processes, analyze data with Excel and Power BI, maintain SharePoint/Microsoft 365 documentation, engage stakeholders, and produce reports, trackers, and presentations.
Summary Generated by Built In
Title: Business Analyst
Location: 2 Broadway NY 10004
Duration: 12 Months
Client: MTA
Note: POSITION WILL BE PARTLY REMOTE (2-3 DAYS REMOTE, 2-3 DAYS ON SITE)
SUMMARY OF THE FUNCTION/ROLE
(A brief description of the nature and objective of the project)The HR Operations and Analytics team is see king a hands-on, execution-oriented Contractor to support high-priority initiatives through project coordination, process mapping, data analysis, and document management in the Microsoft 365 environment.
This role requires someone who understands the dynamics of complex organizations, can manage multiple stakeholders, and thrives on translating ambiguity into action. You’ll be part analyst, part coordinator, part problem-solver — with the ability to keep projects moving, structure information flows, and generate insights that drive decisions.
RESPONSIBILITIES
- Coordinate cross-functional projects, track tasks, timelines, and deliverables, and ensure follow-through
- Conduct end-to-end process mapping and support business process documentation
- Analyze data using Excel and Power BI to extract insights and inform decision-making
- Develop clear, concise presentations and reports using PowerPoint and other Microsoft tools
- Engage stakeholders to clarify business problems, identify pain points, and co-create solutions
- Prepare project trackers, meeting minutes, pre-reads, and action summaries for team and leadership meetings
- Create and maintain organized, version-controlled documentation libraries using
- Microsoft 365 tools (SharePoint, OneDrive, Teams, etc.)
- Manage access, permissions, and logical folder structures to ensure intuitive navigation and collaboration
RISKS (required by MTA Risk Management)
- Describe the type of work consultant: Desk work only/REMOTE
- whether any work will be performed within 50 feet of track right-of-way (yes or no) NO
- Whether the work may involve areas with environmental risks (lead, asbestos) --
substantial or minimal (yes or no). NO
All source files will be provided to the MTA.
QUALIFICATIONS EXPERIENCE & EDUCATION
- 3+ years of experience in roles involving project coordination, process improvement, or business/data analysis
- Demonstrated experience working in large, complex or matrixed organizations
- Strong working knowledge of the Microsoft 365 suite, including:
- SharePoint (site creation, document libraries, access control)
- Teams (channel structure, file management)
- OneDrive, Excel, Power BI, PowerPoint, and Outlook
- Proficiency in Excel (pivot tables, lookup functions, data cleaning) and Power BI(dashboards, data visualization)
Preferred Qualifications:
- Process mapping skills like Visio
- Excellent communication, stakeholder engagement, and time management skills
- Experience working with HR, operations, transformation, or shared services teams
- Familiarity with PeopleSoft, Workday, or ERP/HRIS systems
- Exposure to project/task management tools
- Excellent oral, written, presentation, and communication skills
- Proficiency with Microsoft Office 2013 (Word, Excel, PowerPoint)
- Proficiency with Microsoft SharePoint version 2010 or higher
- Familiarity with Microsoft Project version 2010 or higher
- Excellent inter-personal skills including the ability to work with individuals at all levels of the organization
Strong analytical and problem solving skills
- Ability to effectively prioritize and execute in a high-pressure environment
- Ability to independently set priorities and meet deadlines in a fast paced environment; a self-starter
- Familiarity with creating Standard Operating Procedures (SOP’s) and documenting key process requirements and can produce sample work upon request to the MTA.
- Excellent oral, written, presentation, and communication skills
- Proficiency with Microsoft Office 2013 (Word, Excel, PowerPoint)
- Proficiency with Microsoft SharePoint version 2010 or higher
- Familiarity with Microsoft Project version 2010 or higher
- Excellent inter-personal skills including the ability to work with individuals at all levels of the organization
- Strong analytical and problem solving skills
- Ability to effectively prioritize and execute in a high-pressure environment
- Ability to independently set priorities and meet deadlines in a fast paced environment; a self-starter
- Familiarity with creating Standard Operating Procedures (SOP’s) and documenting key
- process requirements and can produce sample work upon request to the MTA
Critical Key requirements
- 3+ years of experience in roles involving project coordination, process improvement, or business/data analysis.
- Strong working knowledge of the Microsoft 365 suite, including:
- SharePoint (site creation, document libraries, access control)
- Teams (channel structure, file management)
- OneDrive, Excel, Power BI, PowerPoint, and Outlook Proficiency with MS Visio required Proficiency in Excel (pivot tables, lookup
- functions, data cleaning) and Power BI
(dashboards, data visualization)
Skills Required
- 3+ years experience in project coordination, process improvement, or business/data analysis
- Demonstrated experience working in large, complex or matrixed organizations
- Strong working knowledge of Microsoft 365 suite
- SharePoint site creation, document libraries, and access control
- Proficiency in Excel (pivot tables, lookup functions, data cleaning)
- Proficiency in Power BI (dashboards, data visualization)
- Proficiency with MS Visio
- Experience creating and maintaining version-controlled documentation libraries (OneDrive, SharePoint, Teams)
- Experience preparing project trackers, meeting minutes, pre-reads, and action summaries
- Familiarity with PeopleSoft, Workday, or ERP/HRIS systems
- Exposure to project/task management tools
- Experience working with HR, operations, transformation, or shared services teams
- Strong communication, stakeholder engagement, and time management skills
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The Company
What We Do
Tri-Force Consulting Services, Inc. is a U.S.-based IT consulting and staffing agency that provides comprehensive IT solutions, including AI-powered services, custom software development, cybersecurity, cloud technology, and IT staffing to government and commercial sectors.
