8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. Min 5 years of experience, served as a liaison between the Business community and Customer IT Teams (i.e., Architecture, Project Delivery, Application Sustain, etc.). Strong experience as a Data Analyst in analyzing raw data, and as a Business Analyst in requirements gathering, understanding technology, and any project management experience with PMP are a huge plus.
Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry standard business process mapping, and reengineering. Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.
Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry-standard business process mapping, and reengineering. Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs. 8 or more years of experience, relies on experience and judgment to plan and accomplish goals, independently performs a variety of complicated tasks, a wide degree of creativity and latitude is expected. Min 5 years of experience, served as a liaison between the Business community and Customer IT Teams (i.e., Architecture, Project Delivery, Application Sustain, etc.). Strong experience as a Data Analyst in analyzing raw data, and as a Business Analyst in requirements gathering, understanding technology, and any project management experience with PMP are a huge plus. This position also requires working closely with IT and Contract Management Support (CMS) staff to develop and maintain clear, user friendly documentation for internal applications. This role focuses on translating application functionality, enhancements, and updates into guides and reference materials that help end users effectively use the systems.
Key Responsibilities:
Collaborate with IT developers, analysts, and other stakeholders to understand application functionality and enhancements
Develop and maintain user guides, how to documents, and other application related documentation
Create and maintain visual aids, including screenshots and step by step visuals, to support written instructions
Update documentation and visual materials to reflect new features, enhancements, or system changes developed by IT staff
Organize and present technical information in a clear, concise, and accessible manner for non-technical users
Ensure all documentation and visual content is accurate, current, and aligned with application functionality
Participate in meetings, demos, or walkthroughs to gather information on system changes and updates
Assist in updates and development of training materials
Required/Preferred
Experience
8
Required
Extensive experience reviewing, analyzing, and evaluating business systems and user needs.
8
Required
Experience and thorough understanding of the business analysis areas of knowledge and its associated activities and tasks.
8
Required
Experience participating in software development reviews and providing advice and assistance to other team members in analysis, design, and test.
8
Required
Experience performing or participating in unit testing, support system testing, and user acceptance testing.
8
Required
Extensive skill in planning and organizing work to meet goals and complete multiple assignments without compromising accuracy.
8
Required
Experience in software development lifecycle methodologies.
8
Preferred
Extensive skill in effective verbal and written communications with both IT and business professionals and clients.
2
Preferred
Experience creating user focused technical or instructional documentation.
2
Preferred
Experience developing or maintaining screenshots or other visual aids to support user documentation.
2
Preferred
Ability to work effectively with staff and translate technical concepts into plain language.
Skills Required
- Extensive experience reviewing, analyzing, and evaluating business systems and user needs.
- Experience and thorough understanding of the business analysis areas of knowledge and its associated activities and tasks.
- Experience participating in software development reviews and providing advice and assistance to other team members in analysis, design, and test.
- Experience performing or participating in unit testing, support system testing, and user acceptance testing.
- Extensive skill in planning and organizing work to meet goals and complete multiple assignments without compromising accuracy.
- Experience in software development lifecycle methodologies.
- Extensive skill in effective verbal and written communications with both IT and business professionals and clients.
- Experience creating user focused technical or instructional documentation.
- Experience developing or maintaining screenshots or other visual aids to support user documentation.
- Ability to work effectively with staff and translate technical concepts into plain language.
What We Do
Novalink Solutions LLC is a global consulting, engineering, and AI product development company specializing in information technology and telecommunications. They provide AI-powered products, automation platforms, intelligent workflow systems, IT consulting, managed engineering, and staff augmentation services.
