Job Title
Business Analysis and Facilitation Subject Matter Expert (SME)
Why IDS?
IDS believes in resolving conflict and building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Locations
Camp Springs, MD
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS is seeking an experienced Business Analysis and Facilitation Subject Matter Expert (SME) to provide senior-level leadership and expertise supporting federal programs with a focus on immigration systems and processes. This role supports major initiatives involving process optimization, system integration, and requirements management across complex stakeholder environments. The SME will serve as a trusted advisor to government clients, facilitating collaboration between technical teams, functional users, and senior leadership to ensure solutions align with mission objectives. The position involves both strategic planning and hands-on execution and may include oversight of project staff, schedules, and deliverables.
Key Duties
• Provide technical and management leadership for major tasks or assignments supporting federal immigration-related programs
• Lead requirements elicitation, analysis, validation, and documentation activities across cross-functional teams
• Facilitate workshops, stakeholder meetings, and working sessions to drive consensus and decision-making
• Develop and optimize business processes, workflows, and operational models to improve efficiency and compliance
• Translate complex technical concepts, system behavior, and policy requirements into actionable business solutions
• Support Agile delivery efforts including backlog refinement, sprint planning, testing support, and deployment readiness
• Advise on system integration efforts involving identity management and immigration status verification systems
• Engage directly with senior government stakeholders, providing recommendations that may impact overall program implementation
• Contribute to project planning, financial oversight, and resource management activities as required
• Mentor and guide junior analysts or team members to ensure quality and consistency of work products
Requirements
• Bachelor’s degree in Business, Information Systems, or a related field
• Minimum of 8 years of experience as a business analyst or subject matter expert
• At least 5 years of experience supporting federal programs focused on process improvement, requirements analysis, and system integration
• Five years of experience with immigration policy and familiarity with agencies and offices within the immigration ecosystem
• Experience working with DHS systems related to identity management and immigration status verification
• Strong understanding of Agile methodologies, system testing, and deployment lifecycles
• Exceptional communication, facilitation, and stakeholder engagement skills
• Certified Business Analysis Professional (CBAP), PMI Agile Certified Practitioner (PMI-ACP), or equivalent certification preferred
Compensation
• Salary Range: $125,660 – $152,260 annually
• Benefits
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What We Do
Hybrid conflict. Non-state actors. Digital hacktivists. Tribal politics. Advanced technology. Ancient beliefs. Rapid adaptation. Strategic uncertainty. Declining resources. Rising extremism. Today’s national security challenges are complex and multidimensional, requiring adaptive, interagency responses. For more than a decade, IDS International has delivered innovative training, research and operational civil-military services to help address these 21st century challenges. We are seasoned soldiers, aid workers, diplomats, intelligence professionals, cyber warriors, technical experts, political advisors, and more with a common understanding of how to train for and operate in conflict zones and transitional areas. Our team of interagency experts and field practitioners operate and train together daily, building on our global multidisciplinary understanding of challenges, best practices and new approaches. This wide range of perspectives permits us to serve as a liaison between civil society, military, government and technology to enhance coordination and effectively solve complex security and political problems.
