Community Engagement and Communications Specialist

Posted 4 Days Ago
Be an Early Applicant
2 Locations
Hybrid
Mid level
Other • Professional Services • Real Estate • Energy
The Role
Lead community engagement and communications for infrastructure and public-sector projects: design engagement plans, facilitate public sessions, create print and digital materials, collect and analyze feedback, manage budgets and vendors, support proposals, and coordinate across multidisciplinary teams to ensure inclusive public participation.
Summary Generated by Built In

At GHD, we don’t just believe in the power of commitment; we live and breathe it every day.

That’s why we pledge to support and empower all of our people to make a positive impact when working hand in hand with our business to drive change. We'll help you accelerate your career and empower you with the right technology and training as you bring ideas and projects to life. 

Together with your colleagues, clients, and partners, you'll make an impact that is felt by all. See where your commitment could take you. 

Who are we looking for?

GHD is seeking a Community Engagement and Communications Specialist to join our Strategic Communications, Engagement and Communities team, based in one of our Florida offices (Miami / Tampa / Orlando). In this role, you will partner with clients across a wide range of markets and sectors to deliver thoughtful, inclusive, and impactful community engagement and communication services. You will play a key role in shaping how projects are understood and experienced by the public—developing and leading public and stakeholder engagement plans, crafting communication strategies, facilitating engagement sessions, and bringing projects to life through compelling branding and communication collateral. From stakeholder analysis and community scans to surveys, open houses, workshops, and public information sessions, you will help ensure voices are heard and perspectives are meaningfully integrated into project outcomes.

This position offers the opportunity to manage multiple concurrent engagement and communications initiatives while collaborating closely with multidisciplinary teams and clients. You will oversee the development of high-quality print and digital materials—including newsletters, presentations, infographics, signage, websites, and social content—while tracking budgets, prioritizing workflows, and ensuring timely delivery and quality control. You will also collect and analyze public feedback, prepare consultation summaries, contribute to proposal development, and support senior colleagues in managing client relationships. 

At GHD, we are passionate about making a positive difference in the communities we serve. If you are driven by meaningful public participation, thrive in a collaborative environment, and are eager to continue growing your professional capabilities through ongoing learning and accreditation, we invite you to bring your expertise and enthusiasm to our team.

Be part of the dynamic culture! Our workplace thrives on a hybrid model, which combines in-office collaboration with flexibility. Join us in the office three days a week to contribute, connect, and excel in our vibrant environment.

Working with an energetic and high-performing team, this position offers a variety of work and will see you involved in:

  • Stakeholder Engagement: Assist with stakeholder engagement by arranging actions, meetings, events, and supporting materials to promote stakeholder understanding and commitment.
  • Data Collection and Analysis: Collate and analyze data using preset tools, methods, and formats. Involves working independently.
  • Content Creation: Collate and summarize information for use in developing content and write first drafts of straightforward content for print or websites.
  • Document Preparation: Organize and prepare complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for special reports.
  • Public Relations Campaign Management: Deliver required outcomes by coordinating activities of subcontractors and suppliers; act as a primary point of contact for them while working within an established contract to deliver successful public relations campaigns.
  • Personal Capability Building: Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
  • Public Relations Campaign Planning: Develop tactical public relations campaigns planning to assist in the achievement of public relations goals.

What you’ll bring to the team:

  • Bachelor’s degree in communications, planning, social sciences or equivalent
  • 3 to 7 years of experience in community engagement or strategic communication roles, ideally within the Architecture, Engineering and Construction (AEC), infrastructure, or public-sector context
  • Fluent in written and spoken English and Spanish
  • Proficiency with design/production tools (Adobe Creative Suite, Microsoft 365, presentation software, digital/social platforms); familiarity with emerging visualization/engagement tools for public meetings a plus
  • Self-starter and strong organizational skills: able to lead through ambiguity, manage budgets/timelines, coordinate across disciplines, deliver high-quality work under deadlines
  • Excellent visual design sensibility, storytelling ability, and communication skills (written, verbal, presentation)
  • Collaborative mindset, comfortable working with both creative teams and technical professionals (engineers, planners, architects), and translating technical content for public audiences
  • Ability to work both independently and collaboratively with project staff and partners
  • Ability to effectively work in a fast-paced environment
  • Valid driver’s license and ability to drive throughout the state of Florida

LI-MC1#

As a multicultural organization, we encourage individual achievement and recognize the strength of a diverse workforce. GHD is an equal opportunity employer. We provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, genetic information, national origin, sex (including same sex), sexual orientation, gender identity, pregnancy, childbirth, or related medical conditions, age, disability or handicap, citizenship status, service member status, or any other category protected by federal, state, or local law.


Skills Required

  • Bachelor's degree in communications, planning, social sciences or equivalent
  • 3 to 7 years of experience in community engagement or strategic communications, ideally within AEC, infrastructure, or public sector
  • Fluent written and spoken English and Spanish
  • Proficiency with Adobe Creative Suite
  • Proficiency with Microsoft 365 and presentation software
  • Experience creating print and digital materials (newsletters, infographics, signage, websites, social content)
  • Strong organizational skills; ability to manage budgets, timelines, and multiple projects
  • Excellent visual design sensibility, storytelling, and communication (written, verbal, presentation) skills
  • Valid driver's license and ability to drive throughout the state of Florida
  • Familiarity with emerging visualization and engagement tools for public meetings
  • Willingness to pursue or maintain relevant professional accreditation and ongoing learning
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The Company
HQ: Sydney
11,027 Employees
Year Founded: 1928

What We Do

GHD recognises and understands the world is constantly changing. We are committed to solving the world’s biggest challenges in the areas of water, energy and urbanisation. We are a global professional services company that leads through engineering, construction and architectural expertise. Our forward-looking, innovative approaches connect and sustain communities around the world. Delivering extraordinary social and economic outcomes, we are focused on building lasting relationships with our partners and clients. Established in 1928, we remain wholly owned by our people. We are 10,000+ diverse and skilled individuals connected by over 200 offices, across five continents – Asia, Australia, Europe, North and South America, and the Pacific region.

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