Business Administrator

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JP
Fintech • Insurance • Financial Services
The Role
The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Business Administrator with the resources to solve critical problems for the future of our business, which is why we need you. 

Role Summary: As a key member of the JEO team, this role encompasses a broad range of duties, focusing on office administration and business (sales) support. The individual will report to the Office Manager, who supervises overall office management and daily operations.

Job Descriptions:
1) Office Administration & General Affairs

  • Manage reception tasks for visitors and incoming calls. Handle incoming and outgoing mail and packages
  • Manage office facilities and security. Liaise with Real Estate team of MLJ and the management office of the building. Administrate regulatory tasks in disaster prevention
  • Manage office access cards, security cards and meeting room keys
  • Coordinate with departments to ensure proper storage and retrieval of documents. Monitor the expiration dates of stored items and handle disposal or extension requests
  • Manage overall office supplies such as stationery and kitchen items. Check the levels of those supplies and place appropriate orders. Manage office budgets and track expenditure. Process invoices.
  • Handle the ordering and production of employees' business cards. Oversee the management and procurement of envelopes and letterheads featuring the company address and logo
  • Coordinate the setup of workstations for new employees and manage the office administration aspects of the exit process for departing staff. Liaise closely with HR and the IT Help Desk to ensure smooth transitions
  • Assist Office Manager in hosting company-wide events as well as group occasions
  • Other ad-hoc tasks upon request

2) Business (Sales) Support

  • Assist businesses, mostly sales and investment departments. Manage periodical agenda and arrange new meetings and appointments.
  • Provide support in organizing external/internal events such as client seminars and dinners
  • Assist sales members with business travel arrangements
  • Provide general support to visitors (internal, external, overseas)
  • Handle other ad-hoc requests

Required Skills & Experience:

  • Minimum 5 years of experience in administrative roles at global firms. Experience in financial industry a plus
  • Experience in assisting sales functions
  • A high level of organizational and multitasking abilities
  • Business-level English skill, both written and spoken, with the ability to manage email correspondence in English
  • Strong team collaboration skills and the ability to deliver results in a team-oriented environment
  • Effective communication skills, capable of interacting with a diverse range of individuals in a professional manner

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Working Arrangement

Hybrid

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The Company
HQ: Toronto, Ontario
32,427 Employees
Year Founded: 1887

What We Do

Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We have more than 40,000 employees, over 116,000 agents serving ~34 million customers worldwide, and over $1.3 trillion in assets under management and administration. Visit www.Manulife.com to find out more. For Manulife terms of use, please visit http://bit.ly/SM_Terms

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