RESPONSIBILITIES:
The Maintenance Department Supervisor organizes, plans, and directs the daily operations of the Springmoor Buildings Maintenance Department.
- This position is responsible for conducting personnel evaluations and managing employee performance, promotions, and attendance.
- Assists with the purchasing of supplies, materials, and equipment necessary for department operations.
- Monitors and coordinates the work of contractors to ensure quality, safety, and compliance with project requirements.
- Operates within approved budget guidelines and assists with cost control efforts.
Assists the Buildings/Maintenance Manager in reviewing, updating, and implementing Springmoor policies and procedures as needed. Carries and responds to the Springmoor radio as assigned.
DUTIES:
- The incumbent is responsible for daily ongoing organizing, planning and directing the Buildings/Maintenance Department. Provides direct supervision to employees in this department following Springmoor guidelines and operates within the budgeted ceilings. Responsible for all aspects of personnel administration for this department including:
- Orientation
- Disciplinary actions
- Evaluations
- Promotions
- Responsible for knowledge of Maintenance Manual, which includes but is not limited to, the following:
- Heating and air conditioning
- Electrical
- Plumbing
- Emergency systems
- Laundry equipment
- Buildings
ESSENTIAL JOB FUNCTIONS:
- Follows OSHA standard safety protocol.
- Supervisors’ follow-up of all recurring work orders
- Formulates solutions to different problems when staff need detailed guidance.
- Ensures quality completion of tasks.
- Responsible for reading, understanding and following the Springmoor Inclement Weather and Fire and Safety Plans.
- Make regular and unannounced inspections to monitor performance of staff and compliance with policy and procedure.
- Determine appropriate cost estimates to be forwarded to resident billing for services rendered, if applicable.
- Responsible for being familiar with and following established policy and procedures, task lists and guidelines.
- Responsible for the conduct, adherence to uniform policy and overall employment relationship of staff under his supervision.
- Plans and organizes emphasis to identify immediate and future maintenance problems and develop plans for corrective and preventative action.
- Performs other related duties as assigned including hands on maintenance assignments where indicated by workload or the complexity of the maintenance problem.
QUALIFICATIONS:
- Minimum of three (3) years of managerial or supervisory experience is required.
- Minimum of seven (7) years of service in building maintenance and facility management.
- High school diploma or equivalent required
- Demonstrates a genuine interest in and concern for people, including strong interpersonal, listening, and customer service skills.
- Excellent verbal and written communication skills.
- Ability to think creatively, adapt to changing situations, and develop innovative solutions.
- Proven ability to motivate, lead, and supervise multiple employees effectively.
- Highly organized with strong attention to detail and the ability to follow through on tasks and projects to completion.
- Capable of prioritizing responsibilities and managing multiple assignments in a fast-paced environment.
- Valid NC Driver’s License
Skills Required
- At least three years of managerial or supervisory experience
- At least seven years of experience in building maintenance and facility management
- High school diploma or equivalent
- Genuine interest and concern for people, with strong interpersonal, listening, and customer service skills
- Excellent verbal and written communication skills
- Ability to think creatively, adapt to changing situations, and develop innovative solutions
- Proven ability to motivate, lead, and supervise multiple employees effectively
- Strong organizational skills, attention to detail, and ability to complete tasks and projects
- Ability to prioritize responsibilities and manage multiple assignments in a fast-paced environment
- Valid North Carolina driver's license
What We Do
Springmoor Life Care Retirement Community is a nationally accredited, nonprofit continuing care retirement community in Raleigh, North Carolina. It provides a variety of residence options, including apartments, villas, and houses, focused on active senior living and a promise of care for life. The campus features a state-of-the-art wellness center and the PATHWAYS whole-person wellness program to ensure residents' comfort and safety.








