Build Platform - Solution Engineer

What you can expect 

The Solutions Engineer for the Zoom Developer Platform will be part of the EMEA Build Platform team, focusing on driving adoption of Zoom's developer products. This customer-facing role combines technical expertise and software engineering skills to assist customers and partners in creating solutions using Zoom APIs, SDKs, and Developer Pack. Responsibilities include collaborating with the sales team as a technical expert throughout the sales cycle and providing post-sale integration support. The ideal candidate is a self-starter, collaborative, adaptable, and committed to customer satisfaction.

About the Team

The Build Platform team is a Specialist organization driving the company's acceleration. With a focus on delivering cutting-edge CPaaS solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they expand Zoom's global presence and ensure enterprises and developers harness the full potential of real time communications.

Responsibilities

• Serving as the technical lead for our Zoom Developer Platform sales efforts in EMEA.

• Partnering with the sales team to uncover customer needs, identify business challenges, and articulate how Zoom's APIs and SDKs can create solutions.

• Conducting in-depth technical demonstrations, proof of concept, and custom presentations for both technical and non-technical audiences.

• Providing expert guidance on integration architecture and best practices, offering code examples and development support in various programming languages.

• Acting as a trusted technical advisor, building relationships with our customers' engineering and product teams.

• Collaborating with Product and Engineering teams to share customer feedback, influence the product roadmap, and ensure our solutions meet market demands.

• Responding to technical inquiries, RFPs, and RFIs, ensuring all information is accurate and aligned with customer requirements.

What we’re looking for

• Have good practical experience in Computer Science, Engineering, or a related technical field.

• Have hands-on experience in building applications with APIs and SDKs.

• Have experience as a Sales Engineer, Solutions Architect, or similar customer-facing technical role.

• Have a good understanding of web and mobile development technologies (e.g., JavaScript, React, Swift, Kotlin, etc.) and cloud technologies (e.g., AWS, Azure, GCP).

• Have good knowledge of RESTful APIs and microservices architecture.

• Have excellent communication skills in English; additional languages relevant to the EMEA region (i.e. German, French).

Ways of Working

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

Our Commitment 

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines.

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.