About the Role:
The Buca Take Out position at Eden Prairie is essential for ensuring that our customers receive their orders accurately and promptly. This role involves managing the take-out process, from preparing orders to packaging them for delivery. The successful candidate will be responsible for maintaining high standards of food safety and quality while providing excellent customer service. Additionally, this position requires effective communication with kitchen staff to ensure that all orders are fulfilled correctly. Ultimately, the goal is to create a seamless take-out experience that encourages repeat business and enhances customer satisfaction.
Minimum Qualifications:
- High school diploma or equivalent.
- Previous experience in a food service or customer service role.
Preferred Qualifications:
- Familiarity with food safety regulations and best practices.
- Experience with point-of-sale systems.
Responsibilities:
- Prepare and package food orders for take-out customers according to established standards.
- Communicate effectively with kitchen staff to ensure timely and accurate order fulfillment.
- Maintain cleanliness and organization of the take-out area, adhering to health and safety regulations.
- Provide exceptional customer service by addressing customer inquiries and resolving any issues that may arise.
- Process payments and manage cash handling procedures accurately.
Skills:
The required skills for this position include strong communication abilities, which are essential for interacting with both customers and kitchen staff. Attention to detail is crucial when preparing and packaging orders to ensure accuracy and quality. Customer service skills will be utilized daily to create a welcoming environment and address any customer concerns effectively. Time management skills are important for handling multiple orders efficiently during peak hours. Preferred skills, such as familiarity with food safety regulations, will enhance the candidate's ability to maintain a safe and compliant work environment.
Skills Required
- High school diploma or equivalent
- Previous experience in a food service or customer service role
What We Do
Jackmont Hospitality is an award-winning, minority-owned foodservice management company and one of the fastest growing TGI FRIDAYS® franchisees. We own and operate restaurants throughout the country on behalf of Atlanta Restaurant Partners* (ARP). Additionally, we oversee on-site foodservice management contracts throughout the United States in the following segments: Airport Concessions Healthcare Foodservice School District Dining Programs The spirit behind Jackmont Hospitality was born out of the 1930's home and small family resort of the late Maynard H. Jackson, Jr., former Atlanta mayor. “Jackson's Mountain” provided a retreat for family and friends to enjoy good food and warm, attentive hospitality. Today, Jackmont Hospitality combines the hospitality quality of yesteryear with a modern approach to business and industry solutions. *Atlanta Restaurant Partners (ARP) was formed in 2003 and is an Atlanta-based franchisee and food-service management company. Jackmont Hospitality provides management services for ARP. Vision and Mission VISION To be the most sought after hospitality company! MISSION To provide a fun and rewarding environment for our team, our guests and the communities we serve. GUIDING PRINCIPLES Passion for Excellence We believe in what we do and strive to do it better than anyone else. Our relentless pursuit of excellence paves our path to growth, profitability and success. We go the extra mile to exceed expectations and drive our guests to return, again and again. Entrepreneurial Spirit We foster an environment that encourages freedom and personal accountability. We expect our team to innovate solutions that help us achieve our mission and excel in the marketplace. Continuous Learning and Development Our goal is to help each other become the best business leaders in our industry. Education is our priority; we provide professional development and training to employees at every level of the organization. Community Support We use our talents and resources to improve the communities in which we work. We encourage our team to volunteer their time and, as a company, we reserve a percentage of our profit to support the Maynard Jackson Youth Foundation and other projects that benefit education, health and the environment.
