About the Role:
The Buca Manager is responsible for overseeing the daily operations of a Buca restaurant location, ensuring exceptional customer service, efficient staff management, and adherence to company standards. This role requires a strategic approach to managing resources, optimizing sales, and maintaining a welcoming environment for guests. The manager will lead a team of employees, fostering a positive work culture while driving performance and productivity. They will also handle administrative duties such as budgeting, inventory control, and compliance with health and safety regulations. Ultimately, the Buca Manager plays a critical role in achieving business goals and enhancing the overall dining experience for customers.
Minimum Qualifications:
- High school diploma or equivalent; a bachelor’s degree in hospitality management or related field is preferred.
- Minimum of 2 years experience in restaurant management or a similar supervisory role.
- Strong knowledge of restaurant operations, including food safety and sanitation standards.
- Proven ability to lead and motivate a team in a fast-paced environment.
- Excellent communication and interpersonal skills.
Preferred Qualifications:
- Experience managing a Buca or similar casual dining restaurant.
- Certification in food safety or hospitality management.
- Proficiency with restaurant management software and point-of-sale systems.
- Demonstrated success in driving sales growth and improving customer satisfaction.
- Bilingual abilities to effectively communicate with diverse staff and customer base.
Responsibilities:
- Lead and supervise restaurant staff to deliver high-quality service and maintain operational excellence.
- Manage daily restaurant operations including opening and closing procedures, cash handling, and inventory management.
- Develop and implement strategies to increase sales, improve customer satisfaction, and optimize operational efficiency.
- Ensure compliance with health, safety, and sanitation standards as well as company policies and procedures.
- Recruit, train, and evaluate team members to build a skilled and motivated workforce.
- Handle customer inquiries, feedback, and resolve any issues promptly to maintain a positive reputation.
- Prepare and manage budgets, control costs, and analyze financial reports to meet profitability targets.
Skills:
The required skills are essential for managing daily restaurant operations, ensuring smooth workflow, and maintaining high standards of service. Leadership and communication skills are used daily to motivate staff, resolve conflicts, and foster teamwork. Organizational skills help in managing schedules, inventory, and financial records efficiently. Problem-solving skills are critical when addressing customer concerns or operational challenges promptly. Preferred skills such as proficiency with management software and bilingual communication enhance the ability to streamline processes and connect with a broader customer demographic, contributing to overall business success.
Skills Required
- High school diploma or equivalent; bachelor's degree preferred
- Minimum of 2 years experience in restaurant management or supervisory role
- Strong knowledge of restaurant operations, food safety, and sanitation standards
- Proven ability to lead and motivate a team
- Excellent communication and interpersonal skills
What We Do
Jackmont Hospitality is an award-winning, minority-owned foodservice management company and one of the fastest growing TGI FRIDAYS® franchisees. We own and operate restaurants throughout the country on behalf of Atlanta Restaurant Partners* (ARP). Additionally, we oversee on-site foodservice management contracts throughout the United States in the following segments: Airport Concessions Healthcare Foodservice School District Dining Programs The spirit behind Jackmont Hospitality was born out of the 1930's home and small family resort of the late Maynard H. Jackson, Jr., former Atlanta mayor. “Jackson's Mountain” provided a retreat for family and friends to enjoy good food and warm, attentive hospitality. Today, Jackmont Hospitality combines the hospitality quality of yesteryear with a modern approach to business and industry solutions. *Atlanta Restaurant Partners (ARP) was formed in 2003 and is an Atlanta-based franchisee and food-service management company. Jackmont Hospitality provides management services for ARP. Vision and Mission VISION To be the most sought after hospitality company! MISSION To provide a fun and rewarding environment for our team, our guests and the communities we serve. GUIDING PRINCIPLES Passion for Excellence We believe in what we do and strive to do it better than anyone else. Our relentless pursuit of excellence paves our path to growth, profitability and success. We go the extra mile to exceed expectations and drive our guests to return, again and again. Entrepreneurial Spirit We foster an environment that encourages freedom and personal accountability. We expect our team to innovate solutions that help us achieve our mission and excel in the marketplace. Continuous Learning and Development Our goal is to help each other become the best business leaders in our industry. Education is our priority; we provide professional development and training to employees at every level of the organization. Community Support We use our talents and resources to improve the communities in which we work. We encourage our team to volunteer their time and, as a company, we reserve a percentage of our profit to support the Maynard Jackson Youth Foundation and other projects that benefit education, health and the environment.








