About the Role:
The Buca Assistant General Manager at Campbell will play a pivotal role in ensuring the smooth operation of the restaurant while delivering exceptional guest experiences. This position is responsible for supporting the General Manager in overseeing daily operations, managing staff, and maintaining high standards of food quality and service. The Assistant GM will also be instrumental in driving sales and profitability through effective team leadership and operational excellence. Additionally, this role involves fostering a positive work environment that encourages employee engagement and development. Ultimately, the Assistant GM will contribute to the overall success of the restaurant by ensuring that both guests and staff have a memorable experience.
Minimum Qualifications:
- High school diploma or equivalent; a degree in hospitality management or related field is preferred.
- At least 2 years of experience in a supervisory role within the restaurant industry.
- Strong understanding of restaurant operations, including food safety and sanitation standards.
Preferred Qualifications:
- Experience with point-of-sale systems and restaurant management software.
- Previous experience in a high-volume restaurant environment.
- Knowledge of local market trends and customer preferences.
Responsibilities:
- Assist the General Manager in daily operations, including staff management, inventory control, and customer service.
- Supervise and train staff to ensure adherence to company policies and standards.
- Monitor financial performance and assist in budgeting and forecasting.
- Implement marketing strategies to increase customer traffic and enhance brand visibility.
- Resolve customer complaints and ensure a high level of guest satisfaction.
Skills:
The required skills for this position include strong leadership and communication abilities, which are essential for managing a diverse team and ensuring effective collaboration. Problem-solving skills will be utilized daily to address operational challenges and enhance guest satisfaction. Financial acumen is crucial for monitoring sales performance and making informed decisions that drive profitability. Additionally, customer service skills will be employed to create a welcoming atmosphere and resolve any issues that may arise. Preferred skills, such as familiarity with restaurant management software, will aid in streamlining operations and improving efficiency.
Skills Required
- High school diploma or equivalent; a degree in hospitality management is preferred
- At least 2 years of experience in a supervisory role within the restaurant industry
- Strong understanding of restaurant operations, including food safety and sanitation standards
What We Do
Jackmont Hospitality is an award-winning, minority-owned foodservice management company and one of the fastest growing TGI FRIDAYS® franchisees. We own and operate restaurants throughout the country on behalf of Atlanta Restaurant Partners* (ARP). Additionally, we oversee on-site foodservice management contracts throughout the United States in the following segments: Airport Concessions Healthcare Foodservice School District Dining Programs The spirit behind Jackmont Hospitality was born out of the 1930's home and small family resort of the late Maynard H. Jackson, Jr., former Atlanta mayor. “Jackson's Mountain” provided a retreat for family and friends to enjoy good food and warm, attentive hospitality. Today, Jackmont Hospitality combines the hospitality quality of yesteryear with a modern approach to business and industry solutions. *Atlanta Restaurant Partners (ARP) was formed in 2003 and is an Atlanta-based franchisee and food-service management company. Jackmont Hospitality provides management services for ARP. Vision and Mission VISION To be the most sought after hospitality company! MISSION To provide a fun and rewarding environment for our team, our guests and the communities we serve. GUIDING PRINCIPLES Passion for Excellence We believe in what we do and strive to do it better than anyone else. Our relentless pursuit of excellence paves our path to growth, profitability and success. We go the extra mile to exceed expectations and drive our guests to return, again and again. Entrepreneurial Spirit We foster an environment that encourages freedom and personal accountability. We expect our team to innovate solutions that help us achieve our mission and excel in the marketplace. Continuous Learning and Development Our goal is to help each other become the best business leaders in our industry. Education is our priority; we provide professional development and training to employees at every level of the organization. Community Support We use our talents and resources to improve the communities in which we work. We encourage our team to volunteer their time and, as a company, we reserve a percentage of our profit to support the Maynard Jackson Youth Foundation and other projects that benefit education, health and the environment.
