BSA Training & Curriculum Advisor

Job Summary:

The BSA Training & Curriculum Advisor serves as an advisor and program resource for BSA/AML training and curriculum. The position is responsible for developing, writing, designing, delivering, and maintaining learning solutions that support the BSA/AML compliance program. The Advisor leads the development of role-specific curricula for BSA teams and provides BSA/AML subject matter consultation for relevant frontline and enterprise learning initiatives.

 This role ensures that the firm adheres to all applicable laws and regulations, identifies and mitigates risks, and supports the development and implementation of effective compliance strategies.

The position partners with BSA leadership, operational teams, subject matter experts, Learning and Development, and other stakeholders to identify learning needs and translate complex regulatory, policy, procedural, and operational requirements into practical training and performance support resources. Responsibilities include developing course content, creating digital and instructor-led learning experiences, facilitating training sessions, managing curriculum governance, and evaluating training effectiveness.
Job Duties and Responsibilities:

• Research, write, edit, and maintain BSA/AML course content in consultation with appropriate subject matter experts.
• Develop course outlines, storyboards, learning objectives, facilitator guides, participant materials, scenarios, case studies, assessments, knowledge checks, job aids, quick-reference guides, videos, microlearning, and other performance-support resources.
• Periodically review existing content to ensure it remains accurate, current, relevant, and aligned with approved policies and procedures.
• Learn and maintain proficiency in Articulate or other approved course-authoring platforms and adapt to future changes in learning technology.
• Serve as an internal learning consultant to BSA teams seeking assistance with training, knowledge transfer, performance improvement, or role-specific development.
• Support train-the-trainer sessions when BSA leaders, managers, or subject matter experts will be responsible for delivering or reinforcing content.
• Participate in BSA projects, system implementations, process enhancements, corrective actions, and change initiatives that require training or knowledge-transfer support.
• Develop communications supporting BSA/AML course launches, learning campaigns, process changes, system enhancements, and continuing education initiatives.
• Create newsletters, awareness materials, quick-reference resources, reinforcement activities, and other communications that support knowledge retention and application.
• Analyze course completion data, assessment results, learner feedback, quality trends, recurring questions, and other available information to identify improvement opportunities.
• The Advisor collaborates with internal teams to deliver training, supports audits and regulatory examinations, and prepares detailed reports for senior management. Additionally, the Advisor monitors regulatory changes, investigates compliance issues, and participates in special projects to enhance the BSA/AML program.
• Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.
• Assist other team members as needed to ensure delivery of distinctive service.
• Performs other related duties as required.

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job

Pinnacle is an Equal Opportunity Employer committed to fostering an inclusive work environment.