BSA Program Manager

Please reference the schedule and minimum qualifications listed below before applying.

If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email [email protected] and every reasonable effort will be made to accommodate your needs in a timely manner.

Job SummaryThe Manger for the BSA Program is responsible for managing the daily operations and governance activities of the credit union’s BSA/AML/CFT systems and model validation functions. This role leads the BSA Program Administration team and ensures the effective execution of data validation, model/parameter tuning, alert testing, sanctions screening risk agents, and high-risk account monitoring. The manager supports the enterprise-wide BSA/AML/CFT program by implementing and maintaining risk‑based processes, coordinating third‑party model validations, administering portions of the BSA/AML risk assessment, and ensuring the accuracy and effectiveness of BSA/AML systems, including Verafin. The position partners cross‑functionally to enhance compliance controls, proactively identifies issues affecting the business, and provides operational reporting and insights to BSA and credit union leadership.

Job DescriptionJoin us as our BSA Program Manager and play a pivotal role in protecting the credit union from financial crime risk. In this high‑impact role, you’ll lead a talented team, enhance our BSA/AML/CFT systems, and drive smart, risk‑based processes that keep our compliance program strong and resilient. If you thrive at the intersection of data, governance, and collaboration, this is your opportunity to make a meaningful difference!

LOCATION

Mountain America Center

9800 S Monroe St
Sandy, UT 84070

SCHEDULE

This position will be primarily remote, but will have occasional in office expectations and will need to reside in Utah.

To be effective, an individual must be able to perform each job duty successfully.

• Lead and manage the daily activities of BSA Program Administration team, ensuring timely execution of data validations, alert testing, and system configuration updates.
• Provide regular reporting and metrics related to monitoring effectiveness, parameter performance, and system health to BSA leadership.
• Oversee data integrity between the core platform and the BSA/AML system; ensure monitoring logic and parameters are functioning as intended.
• Administer sections of the annual BSA/AML and OFAC risk assessment, including gap analysis and recommendations for updates to controls.
• Analyze internal controls, identify weaknesses, propose corrective actions, and monitor issues through sustainable closure.
• Ensure high-risk account and sanctions screening workflows are performed accurately, documented appropriately, and escalated as needed.
• Partner cross functionally with first- and second-line teams to address BSA/AML/CFT impacts and implement practical, risk-based solutions.
• Manage above-the-line and below-the-line alert testing to evaluate parameter effectiveness and support ongoing model optimization.
• Maintain and adjust region, country, industry, occupation, and sanctions risk agents to ensure appropriate risk scoring and member monitoring.
• Develop, maintain, and enhance internal procedures and job aids related to BSA/AML systems and governance processes.
• Coordinate aspects of the third-party model validation process; partner with vendors and internal teams to mitigate model risk and validate system behavior.
• Prepare data, documentation, and internal walkthroughs for regulatory examinations, audits, and internal testing reviews.
• Assist with BSA/AML/CFT training content and awareness initiatives.
• Maintain current knowledge of regulatory requirements and industry best practices.
• Perform other duties as required.

KNOWLEDGE, SKILLS, and ABILITIES

The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Education and Experience

• 5+ years direct risk/BSA/compliance related experience, including leadership in either people or technical roles.
• Bachelor’s degree or equivalent experience.

Licenses, Certifications, Registrations

• Certified Anti-Money Laundering Specialist (CAMS) preferred. 

Knowledge & Skills

• Extensive knowledge and application of BSA/AML/CFT laws and regulations.
• Familiarity with FFIEC BSA/AML Manual, FinCEN guidance, and OFAC requirements.
• Advanced knowledge of risk assessment methodologies, model validation concepts, and AML risk indicators.
• Problem solving skills.
• Verbal/written communication skills.

Leadership and Organization Development

• Personally trains and develops direct reports and demonstrates ownership in the development of each team member, with emphasis on leveraging diversity.
• Works effectively and regularly across functions.
• Responsible for effectiveness of team and performance results.
• Promotes a culture of compliance, accountability, and continuous improvement.

Scope and Strategic Impact

• Manages daily activities of the BSA Program Administration team.
• Responsible for overall direction, coordination and evaluation of team.
• Limited to no revenue generation responsibilities (except for sales roles).
• Operates with some autonomy on role specific operational matters.
• Proactively identifies and resolves issues that impact the business.
• Sets objectives for self and/or a team/project members.
• Delivers the results that have a tangible impact for function or business process.
• May provide some input to strategic planning.
• Implements strategic plans with consideration of available resources and operational challenges.
• Strategic planning horizon generally 6 months or less.

Analytical Thinking & Problem Solving

• Applies significant knowledge of principles, advanced techniques and theories to create unprecedented solutions.
• Uses extensive intuition and experience to complement data.
• Gathers and analyzes information at an advanced level.
• Implementation of solutions requires a short to medium term view.

Other Skills and Abilities

• Strong organizational and analytical skills.
• High attention to detail and commitment to data quality.

PHYSICAL ABILITIES / WORKING CONDITIONS

Physical Demands

• Ability to sit, talk, and hear consistently.

Vision Requirements

• Close vision (clear at 20 inches or less)
• Distance vision (clear at 20 feet or more)
• Ability to distinguish colors

Weight Lifted or Force Exerted

• Ability to lift up to 10 pounds frequently and up to 25 pounds occasionally.

Environmental

• Typical office environment with no unusual conditions.

Noise Environment

• Moderate office noise (computers, printers, typical foot traffic).

***This Job is not eligible to be performed in Colorado or Connecticut, either remotely or in-person.***

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Mountain America Credit Union is an EEO/AA/ADA/Veterans employer.