BSA Compliance Manager

Please reference the schedule and minimum qualifications listed below before applying.

If you need assistance with filling out our application form or during any phase of the application, interview, or employment process, please notify our Human Resources Team at 801-366-6947 option 1 or email [email protected] and every reasonable effort will be made to accommodate your needs in a timely manner.

Job SummaryThe BSA Compliance Manager is responsible for leading BSA Compliance Operations for the credit union, including direct management of BSA Assistant Managers and oversight of Investigators and Specialists to ensure quality, consistency, and regulatory compliance.
This role leads BSA operations within a growing and evolving program environment, with embedded quality control and validation responsibilities and strong partnership across Compliance Risk and other internal teams. The manager is accountable for the effective performance of investigative activities, regulatory reporting, and control processes, including SAR filings, CTR filings, MIL recordkeeping, and CIP quality reviews and support.
The BSA Compliance Manager partners closely with the BSA leadership team to support administration of the enterprise-wide BSA/AML/OFAC compliance program. Additionally, this role serves as a key resource to business units by providing guidance on BSA-related matters and supporting the identification and mitigation of financial crime risks, including money laundering, terrorist financing, and other illicit activity.
Success in this role includes improving consistency in investigative outcomes, strengthening quality control effectiveness, and supporting the continued maturation and scalability of the BSA program.

Job Description

To be effective, an individual must be able to perform each job duty successfully.

• Ensure timely, accurate, and complete filing of all required regulatory reports, including Suspicious Activity Reports (SARs), Currency Transaction Reports (CTRs), FinCEN 314(a) and 314(b) activity, and applicable OFAC reporting.
• Oversee the alert‑to‑case and alert‑to‑SAR lifecycle, ensuring appropriate documentation, analytical rigor, and defensible decision‑making.
• Establish and maintain investigation standards, escalation criteria, and disposition frameworks to promote consistency and quality across investigative staff.
• Maintain and enhance a quality assurance (QA) program to assess adherence to procedures, accuracy of filings, and consistency of investigative conclusions; analyze results and drive corrective actions.
• Ensure execution of embedded quality control and validation processes, including CIP quality reviews and support, MIL recordkeeping, and error resolution.
• Lead BSA Compliance team operations, including direct management of Assistant Managers who supervise staff performing alert reviews, investigations, SAR filings, CTR filings, CIP quality reviews, MIL recordkeeping, and related regulatory reporting activities.
• Analyze operational metrics, trends, and risk indicators to identify emerging issues, control weaknesses, and resource constraints; escalate concerns and remediation plans to BSA leadership.
• Coordinate support for regulatory examinations, audits, and internal reviews, including preparation of documentation, metrics, walkthroughs, and management responses.
• Partner closely with the BSA Program Manager to provide operational feedback on alert patterns, investigative outcomes, and emerging risks that inform monitoring effectiveness and tuning decisions.
• Develop, maintain, and enhance internal procedures, playbooks, and job aids related to investigations, regulatory reporting, and operational BSA controls.
• Maintain current knowledge of BSA/AML, OFAC, and financial crimes regulatory requirements, guidance, and emerging typologies.
• Perform other duties as required.

KNOWLEDGE, SKILLS, and ABILITIES 

The requirements listed are representative of the knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Education and Experience  

• 7+ years direct experience in a financial compliance, fraud, or BSA/AML role.
• 2+ years as a team lead, or similar role, within compliance/fraud/BSA. 
• Extensive financial and compliance knowledge in working AML-related issues, the ability to exercise sound judgment, and to observe the highest degree of confidentiality in the handling of information received in the course of their responsibilities.

Licenses, Certifications, Registrations

• Certified Anti-Money Laundering Specialist (CAMS) preferred. 

Knowledge & Skills

• Extensive knowledge and application of BSA/AML/CFT laws and regulations to enhance decision making and aptitude of job duties.
• Familiarity with FFIEC BSA/AML Manual, FinCEN guidance, and OFAC requirements.
• Advanced knowledge of risk assessment methodologies, financial crime detection, and ML/TF risk indicators.
• Problem solving skills.
• Verbal/written communication skills.

Leadership and Organization Development

• Personally trains and develops direct reports and demonstrates ownership in the development of each team member, with emphasis on leveraging diversity.
• Works effectively and regularly across functions.
• Responsible for effectiveness of team and performance results.
• Promotes a culture of compliance, accountability, and continuous improvement.

Scope and Strategic Impact

• Manages daily activities of the BSA Compliance team.
• Responsible for overall direction, coordination and evaluation of team.
• Operates with some autonomy on role specific operational matters.
• Proactively identifies and resolves issues that impact the business.
• Sets objectives for self and team members.
• Delivers results that have a tangible impact for function or business process.
• May provide some input to strategic planning.
• Implements strategic plans with consideration of available resources and operational challenges.
• Strategic planning horizon generally 6 months or less.

Analytical Thinking & Problem Solving

• Applies significant knowledge of principles, advanced techniques and theories to create unprecedented solutions.
• Uses extensive intuition and experience to complement data.
• Gathers and analyzes information at an advanced level.
• Implementation of solutions requires a short to medium term view.

Other Skills and Abilities

• Strong organizational and analytical skills.
• High attention to detail and commitment to data quality.

PHYSICAL ABILITIES / WORKING CONDITIONSPhysical Demands

• Ability to sit, talk, and hear consistently.

Vision Requirements

• Close vision (clear at 20 inches or less)
• Distance vision (clear at 20 feet or more)
• Ability to distinguish colors

Weight Lifted or Force Exerted

• Ability to lift up to 10 pounds frequently and up to 25 pounds occasionally.

Environmental

• Typical office environment with no unusual conditions.

Noise Environment

• Moderate office noise (computers, printers, typical foot traffic).

***This Job is not eligible to be performed in Colorado or Connecticut, either remotely or in-person.***

Mountain America Credit Union is an EEO/AA/ADA/Veterans employer.