The Role
Supports the firm’s BSA/AML program through regulatory reporting, including CTRs and SARs, OFAC and 314a monitoring, suspicious activity investigations, enhanced due diligence, risk mitigation, and compliance guidance. The role also provides client service, maintains regulatory knowledge, participates in training and projects, and supports financial-services operations.
Summary Generated by Built In
Job Summary & Responsibilities
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job
Pinnacle is an Equal Opportunity Employer committed to fostering an inclusive work environment.Preferred Qualifications
Minimum Experience: Minimum of 10 years' experience in financial services, with minimum of five (5) years' experience preferably in a BSA/AML compliance-related role. Proficient in Microsoft Office (Word, Excel, and PowerPoint) or related software. Knowledge of federal banking regulations and compliance as it relates to aspects of deposit and loan transaction processing, specifically training and education related to USA PATRIOT Act, Bank Secrecy Act, Anti-Money Laundering, Office of Foreign Assets Control (OFAC) KYC/CIP programs. CAMS Certification (Certified Anti-Money Laundering Specialist) is preferred. Excellent interpersonal skills, including verbal and written communication skills.
Required Knowledge, Skills & Abilities:
Job Summary:
A BSA Analyst should demonstrate commitment to delivering distinctive service. This position will be responsible for operational support duties as they relate to the Firm's Bank Secrecy Act/Anti-Money Laundering (BSA/AML) Program. The BSA/AML Analyst assists the BSA/AML Manager and others, as needed, and provides guidance to team members on the Firm's BSA/AML policies and procedures. Additionally, this role performs a variety of routine daily tasks; reviews reports, prepares correspondence, and participates in special department projects.
Job Duties and Responsibilities:
A BSA Analyst should demonstrate commitment to delivering distinctive service. This position will be responsible for operational support duties as they relate to the Firm's Bank Secrecy Act/Anti-Money Laundering (BSA/AML) Program. The BSA/AML Analyst assists the BSA/AML Manager and others, as needed, and provides guidance to team members on the Firm's BSA/AML policies and procedures. Additionally, this role performs a variety of routine daily tasks; reviews reports, prepares correspondence, and participates in special department projects.
Job Duties and Responsibilities:
- Provide distinctive service to clients and prospects, in person and over the telephone. Respond to client inquiries and satisfactorily resolve client issues. Support firm-wide achievement of the three-ring standard (all phones answered by a live person within three rings).
- Provide BSA/AML reporting by utilizing Firm's software to file Currency Transactions Reports (CTRs) and Suspicious Activity Reports (SARs) as required by law.
- Coordinate the monitoring of day-to-day compliance with BSA/AML Program to include OFAC and 314a requirements.
- Perform investigations of potential suspicious activity initiated by software alerts and/or team member referrals. Review high risk clients and perform necessary enhanced due diligence. Engage Financial Advisors and Office Team Members for insight and additional information. Coordinate this work with team members.
- Identify, report, and mitigate potential BSA risk issues. Interact with BSA Team and other team members to provide feedback, guidance, and support.
- Maintain current knowledge of regulatory changes and trends. Participate in internal/external BSA/AML specific training webinars, seminars, conferences, etc.
- Participate in any BSA/AML related meetings.
- Meet all the client's financial needs, both business and personal, and refer clients to other specialty areas such as Trust, Investments, Insurance, Treasury Management, etc. as appropriate.
- Assist other team members as needed to ensure delivery of distinctive service.
- Perform other related duties and responsibilities as assigned.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job
Pinnacle is an Equal Opportunity Employer committed to fostering an inclusive work environment.
Minimum Education: High School Diploma or Equivalent -- College degree is preferred.
Minimum Experience: Minimum of 10 years' experience in financial services, with minimum of five (5) years' experience preferably in a BSA/AML compliance-related role. Proficient in Microsoft Office (Word, Excel, and PowerPoint) or related software. Knowledge of federal banking regulations and compliance as it relates to aspects of deposit and loan transaction processing, specifically training and education related to USA PATRIOT Act, Bank Secrecy Act, Anti-Money Laundering, Office of Foreign Assets Control (OFAC) KYC/CIP programs. CAMS Certification (Certified Anti-Money Laundering Specialist) is preferred. Excellent interpersonal skills, including verbal and written communication skills.
Required Knowledge, Skills & Abilities:
- Proven analytical ability and attention to detail.
- Ability to work independently and prioritize daily tasks to meet the strict response and reporting deadlines required of financial institutions.
- Excellent client service skills. Tact and diplomacy in dealing with both clients and team members.
- The physical activities of this job include but are not limited to the ability to stand and sit for prolonged periods of time, use of manual dexterity, verbal communication, visual acuity, repetitive motion, and the ability to hear. Often long periods of mental concentration are required. Other activities are the ability to bend, climb, balance, stoop, kneel, crouch, reach, walk, push, pull, lift, and grasp.
Skills Required
- High school diploma or equivalent
- Minimum 10 years of experience in financial services
- Minimum five years of experience in a BSA/AML compliance-related role
- Proficiency in Microsoft Office, including Word, Excel, and PowerPoint, or related software
- Knowledge of federal banking regulations and compliance related to deposit and loan transaction processing
- Knowledge of USA PATRIOT Act, Bank Secrecy Act, Anti-Money Laundering, OFAC, and KYC/CIP programs
- Excellent verbal and written communication skills
- Proven analytical ability and attention to detail
- Ability to work independently and prioritize tasks to meet strict response and reporting deadlines
- Excellent client service, tact, and diplomacy skills
- College degree
- CAMS Certification
Synovus Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Synovus and has not been reviewed or approved by Synovus.
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Parental & Family Support — Fully paid 12‑week parental and adoption leave is highlighted for eligible mothers and fathers, indicating strong support for family needs. This policy is repeatedly positioned as a standout element of the package.
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Leave & Time Off Breadth — PTO is available from the first day of service and scales with tenure, pointing to accessible and growing time‑off availability. Company materials indicate companywide PTO policies rather than ad‑hoc discretion.
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Equity Value & Accessibility — An employee stock purchase plan includes a 15% company match on contributions (up to a 7% cap by service), providing accessible equity participation beyond base pay. This feature is presented as a notable value‑add in the package.
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The Company
What We Do
Synovus is a full-service, top-performing mid-cap bank with over $57 billion in assets and $7.3 billion in capital and has been named one of Newsweek’s Most Trustworthy Companies. Our purpose is to enable people to reach their full potential, and we pursue that aspiration in all the communities we serve across the Southeast and beyond. Whether you’re a prospect, client, or team member, we know you have goals you want to reach. We’ll help you get there
