WHY JOIN US?
We practice a vibrant & energetic office culture.
We provide opportunities for career advancement within the company.
Good performance is always rewarded accordingly.
“It's our people that make Astro Malaysia’s leading entertainment company. We are an inclusive employer, to enable everyone at Astro to be their best. We embrace differences – we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products/services and our community. We also understand and appreciate that diversity is a driver of creativity and innovation, which will make our business more competitive, compelling and profitable.”
JOB RESPONSIBILITIES:
What you will do:
- Operate, monitor, and maintain OTT, media encoding/transcoding, and broadcast platform services.
- Ensure the quality and availability of audio, video, transport stream, and network services.
- Investigate system faults, perform root-cause analysis, and implement corrective actions.
- Respond to incidents and service interruptions within agreed service levels.
- Perform system upgrades, patching, maintenance, and platform enhancements.
- Generate operational and performance reports and recommend service improvements.
- Maintain system documentation, operating procedures, and technical records.
- Collaborate with internal stakeholders, vendors, and support teams to resolve technical issues.
- Participate in project implementation, testing, commissioning, and acceptance activities.
- Support 24x7 operational requirements, including shift work and on-call support when required.
- OTT Platform Technologies
- Media Encoding and Transcoding Technologies
- Broadcast Workflow and Media Delivery Systems
- TCP/IP Networking
- Multicast Networking
- Transport Stream Analysis
- SQL and MySQL Databases/Scripting
- AWS Cloud Services
- Server and Storage Infrastructure
REQUIREMENTS:
Who you are:- Bachelor Degree in Computer Science, Information Technology, Telecommunications, Electrical & Electronics Engineering or related disciplines.
- Diploma holders with relevant experience are encouraged to apply
- Open to Fresh Graduate!
- 1–2 years of experience in Broadcast Engineering, IT Infrastructure, Networking, OTT, or related technical environments.
- Strong troubleshooting and analytical skills.
- Able to work on 12-hour rotational shifts and irregular hours when required.
Core Competencies
- Problem Solving and Root Cause Analysis
- Critical Thinking
- Team Collaboration
- Communication and Interpersonal Skills
- Incident Management
- Adaptability and Flexibility
- Continuous Learning
- Attention to Detail
- Ability to Work Under Pressure
- Proactive and Innovative Mindset
Skills Required
- Bachelor's degree in Computer Science, Information Technology, Telecommunications, Electrical and Electronics Engineering, or a related discipline
- Diploma with relevant experience may be considered
- Open to fresh graduates
- One to two years of experience in broadcast engineering, IT infrastructure, networking, OTT, or related technical environments
- Strong troubleshooting, analytical, problem-solving, and root-cause analysis skills
- Ability to work 12-hour rotational shifts and irregular hours
- Ability to provide on-call and 24x7 operational support
What We Do
Astro Malaysia Holdings Berhad 201101004392 (932533-V) is Malaysia’s leading content and entertainment company, serving 5.6 million homes or 72% of Malaysian TV households, 8,000 enterprises, 17.5 million weekly radio listeners across FM and digital, 14.0 million digital monthly unique visitors and 3.2 million shoppers across its TV, radio, digital and commerce platforms
