Broadcast Engineer

Posted Yesterday
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West Chester, PA, USA
In-Office
Mid level
Digital Media • eCommerce • Retail
The Role
Provides first- and second-tier technical support for live and offline television broadcast environments. Troubleshoots video, audio, control room, transmission, and production systems during 24x7 operations; performs preventive maintenance and component-level equipment repairs; monitors channel output and network systems; documents issues; installs and configures equipment; manages asset intake and repair parts; and escalates complex problems when necessary.
Summary Generated by Built In

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

The Broadcast Engineer supports QVC, and provides first- and second-tier technical support for live show and offline production environments.

You'll help keep critical broadcast systems running across control room, transmission, media operations, production, and engineering. In this hands-on onsite role, you'll troubleshoot issues in real time, repair or replace equipment, escalate when needed, and support engineering projects that directly impact live broadcast quality and continuity.

Where You'll Work

This role is onsite and will require you to work from West Chester, PA daily. Relocation assistance is not available for this role.

What You'll Do

  • Provide first- and second-tier support for live show and offline production systems across video, audio, control room, and transmission environments

  • Troubleshoot and resolve issues affecting digital video and audio signals to support quality 24x7x365 broadcast operations

  • Perform preventive maintenance on broadcast equipment at the component or board level, and replace equipment or escalate issues when needed

  • Monitor live and non-live channel output and use network monitoring tools to troubleshoot, and document equipment or system issues

  • Support equipment installation, setup, debugging, asset intake, and repair parts identification for ongoing engineering projects and daily operations

What You'll Bring

  • 3+ years of directly related broadcast engineering experience in a television broadcast environment, including troubleshooting broadcast equipment and systems

  • Hands-on knowledge of broadcast systems and equipment such as still store, clip playout, graphics systems, cameras and robotics, switchers, routers, intercom, wireless IFBs, and microphones

  • Experience troubleshooting technical issues and explaining them to users at different levels, knowing when to repair, replace or escalate

  • Technical degree, related military training, or equivalent directly related experience

#LI-AZ1

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

Skills Required

  • 3+ years of directly related broadcast engineering experience in a television broadcast environment
  • Hands-on experience troubleshooting broadcast equipment and systems
  • Knowledge of still store, clip playout, graphics systems, cameras, camera robotics, switchers, routers, intercom, wireless IFBs, and microphones
  • Experience troubleshooting technical issues and explaining them to users at different levels
  • Ability to determine when to repair, replace, or escalate equipment and system issues
  • Technical degree, related military training, or equivalent directly related experience

QVC Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about QVC Group and has not been reviewed or approved by QVC Group.

  • Healthcare Strength Healthcare coverage is positioned as broad, including medical, dental, vision, prescription coverage, and company-paid life insurance and AD&D. Additional wellness supports like confidential counseling and condition-management programs are also part of the offering.
  • Flexible Benefits Flexible work arrangements such as remote work, flextime, and compressed schedules are available in parts of the organization. Spending-account options like HSA and FSA are included within the benefits mix.
  • Retirement Support Retirement support includes access to a 401(k) plan with company matching, and some sources also reference a pension plan. Performance bonuses are also described as available for some employees.

QVC Group Insights

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The Company
HQ: West Chester, PA
10,001 Employees
Year Founded: 1991

What We Do

Curated Experiences. Infinite Possibilities.® We believe in a Third Way to Shop® – beyond transactional ecommerce or traditional brick-and-mortar stores – for customers who crave engaging shopping experiences. We're a select group of diverse businesses that provide customers with curated collections of unique products, made personal and relevant by the power of storytelling. We combine the best of retail, media, and social to curate experiences, conversations, and communities for millions of highly discerning shoppers. We bring joy, inspiration, and humanity to shopping. We also curate large audiences, across our many platforms, for our thousands of brand vendors. Qurate Retail Group comprises seven leading retail brands – QVC®, HSN®, Zulily®, Ballard Designs®, Frontgate®, Garnet Hill®, and Grandin Road®. We reach approximately 218 million homes worldwide via 14 television networks and reach millions more via multiple streaming services, social pages, mobile apps, websites, print catalogs, and in-store destinations. We're a world leader in video commerce globally, among the top ecommerce retailers in North America (according to Digital Commerce 360), and a leader in mobile commerce and social commerce.

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