Brand Standards & Implementation Trainee

Posted 2 Days Ago
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Madrid, Comunidad de Madrid, ESP
In-Office
Entry level
Events • Sales • Travel • Hospitality
The Role
Supports the global Brand Standards & Implementation team through brand resource creation, market research, competitive benchmarking, project tracking, presentations, stakeholder meetings, and brand performance reporting. The trainee helps coordinate timelines, curate and visualize quality data, support creative projects such as photoshoots, and balance guest needs with commercial and operational priorities. This is a six-month trainee position requiring enrollment in an academic program, strong organization, communication, project management, and Microsoft Office skills.
Summary Generated by Built In
Company Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,660 hotels in operation and under development in 100+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

 

Job Description

The trainee supports the Brand Standards & Implementation team members, as well as other members of the Brand & Guest Experience department as required. This means the trainee will support and be involved in projects on Global level.

The different areas within the team work together to ensure that the departments’ goals are reached and continuously improved. The departmental goal is to leverage brand equity, drive awareness and increase the efficiencies of hotel operations.

In addition, the Brand Standards and Implementation team strives to validate the brand strategy and support hotels with successful initiative implementation, in line with RHG’s strategic 5-year plan.

To support the team, the trainee will be involved in a variety of tasks, such as the creation of brand resources, conducting market research, the creation of tracking sheets, updating of a variety of brand resources, organising meetings between the department and important stakeholders and lastly support creative projects such as photoshoots.

 

KEY RESPONSIBILITIES INCLUDE:

- Supporting the Brand Standards & Implementation department on global level.

- Supporting the creation and updates of brand resources (brand standard manuals, implementation decks).

- Project management through the creation of tracking sheets and creating project timelines.

- Conducting market research, competitive benchmarking and analyse market trends.

- Creating presentations, for internal and external purposes.

- Managing meetings with a variety of stakeholders, responsible for the agenda, minute-taking, follow-up and for ensuring delivery dates are met.

- Brand performance and quality data curation and visualization for bi-monthly reports.

- Investigating and balancing guests needs with commercial and operational impacts.

 

Start date: As soon as possible

Duration: 6 months

 

Qualifications

A SUCCESFUL TRAINEE HAS/IS:

- Enrolled in a school program to be eligible for the internship agreement.

- Fluent in English, both verbal and written with excellent communication skills.

- Preferably experience in the hospitality industry or strong affinity for the hospitality industry.

- Microsoft Office user (Excel and PowerPoint).

- Excellent organizational skills.

- Strong project management abilities: capable of prioritizing and handling multiple projects simultaneously, under tight time constraints and within budget parameters.

- Flexible, proactive, and having a can-do attitude.

- A team player with a global mindset, able to work with a variety of different stakeholders at all levels of the organization.

- Customer oriented.

- Autonomy and high feeling of responsibility.

 

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
Guaranteed minimum of 30% off for your Friends & Family
Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.

Apply now and let’s make every moment matter.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.

 

The description of functions is merely indicative and not exhaustive. Accordingly, the employee shall perform any other duties inherent to the labour position and their professional group, in accordance with the company's directives.

Skills Required

  • Currently enrolled in a school program and eligible for an internship agreement
  • Fluent written and verbal English with excellent communication skills
  • Microsoft Office proficiency, including Excel and PowerPoint
  • Excellent organizational skills
  • Strong project management abilities, including prioritization and managing multiple projects under time and budget constraints
  • Flexible, proactive, and positive can-do attitude
  • Ability to work collaboratively with diverse stakeholders at different organizational levels
  • Customer-oriented approach
  • Autonomy and strong sense of responsibility
  • Experience in the hospitality industry or strong affinity for hospitality

Radisson Hotel Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Radisson Hotel Group and has not been reviewed or approved by Radisson Hotel Group.

  • Wellbeing & Lifestyle Benefits — Employee discounts, free staff meals, and hotel stay perks are considered meaningful additions to the compensation package. These extras are often viewed as helpful, particularly for entry-level or hourly roles.
  • Parental & Family Support — The company highlights progressive parental and maternal coverage policies in its offices aimed at supporting families. These policies are presented as part of broader inclusion efforts, though specifics can vary by country and role.

Radisson Hotel Group Insights

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The Company
HQ: Brussels
Year Founded: 1994

What We Do

Radisson Hotel Group is a dynamic hotel company that offers opportunities for growth and aims to create memorable moments through exceptional hospitality. They are involved in sales, revenue management, and meeting/events management.

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