- Itemized check-in of delivered goods with a customer representative
- Complete bi-weekly customer inventory
- Create bi-weekly orders based on established inventory levels
- Pull credits, create out-of-date memos, and issue customer credits
- Complete merchandising resets and recommend opportunities for cross-merchandising
- Complete 1-on-1 training with customer employees, including exceptional customer service, product knowledge, product pairings, slicing technique, etc.
- Complete assigned Go-Spot-Check missions
- Delivery of perishable goods to customers
- Monitor truck maintenance schedule and coordinate necessary maintenance
- Continuously cultivate relationships with customers by actively engaging with deli management and personnel to understand their customer base, evolving product or training needs, and specific opportunities/challenges
- Complete additional activities or special projects as assigned
Job Requirements
- High school diploma or equivalent, including basic math and reasoning
- Ability to speak and read English
- 1+ years of experience as a Brand Associate or three years of experience in customer service, sales, warehouse, or similar role
- Successful mastery of Brand Associate essential functions and requirements
- Valid driver’s license and clean driving record
- Basic computer skills
Physical Requirements
- Ability to stand for a minimum of 4 hours
- Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl
- Ability to lift or carry objects weighing up to 50 lbs; push or pull objects up to 600 lbs.
Working Conditions
- Ability to work in a refrigerated/freezer environment
Training and Certification Requirements (Provided)
- Product knowledge and customer service
- Company History
- ServSafe certification
- Deli Operations
- Slicer use, maintenance, and cleaning
- Deli scale operation and sanitation
- Proper slicing technique, product wrapping, and handling
- DOT compliance and Safe Driver training
Top Skills
What We Do
Since Boar's Head was founded in 1905, much has changed. While many have learned to cut corners, we are happy to say we haven't changed with the times, and over 110 years later, we're still using only the finest ingredients—pure pork, poultry and beef, combined with real spices, and no fillers, by-products, artificial colors or flavors, gluten or trans fat. What started with just a few products has grown to over 500, ranging from premium delicatessen meats, cheeses and condiments to an array of Italian and Old World specialties, hummus, snacking, and foodservice items. With Boar’s Head, you can trust each and every one of our products was prepared with the utmost care.
Offering the world’s best delicatessen meats, cheeses and condiments is a never-ending quest that calls for a special type of team member. One who consistently:
• Pushes for excellence in their personal and professional lives.
• Invests in fostering relationships through open communication and respect.
• Collaborates to passionately delight our customers.
In exchange, we proudly provide:
• Top medical, dental, and vision coverage for team members and their families.
• Competitive pay, bonus, and 401(k) plans.
• Opportunities to participate in the Boar’s Head Sons and Daughters Scholarship Program.
• Career development opportunities through on-the-job, e-learning, and instructor-led training. Our Learning Management System has hundreds of courses to help team members learn and grow.
• Community involvement activities that tackle critical hunger-relief, healthcare, and education initiatives through non-profit organizations such as Feeding America, The ALS Association, Boys & Girls Clubs of America, The Salvation Army, and hospital foundations throughout the country.
