Brand Specialist

Posted 8 Days Ago
Be an Early Applicant
Seattle, WA, USA
In-Office
40K-120K
Entry level
Automotive • Retail • Transportation • Hospitality
The Role
Welcomes Mercedes-Benz guests, presents vehicles and technology, conducts test drives, identifies buyer needs, and guides customers through the purchase process. Builds relationships through follow-up and CRM use, collaborates with sales and finance teams, maintains product knowledge, and meets performance and guest satisfaction targets. Automotive experience is not required; paid brand training is provided.
Summary Generated by Built In

Description

Seattle, WA | Mercedes-Benz | Luxury brand | Hospitality | No automotive experience required | Hospitality experience welcome | Sales experience welcome | Pacific Northwest | Veterans encouraged to apply | $40,000 - $120,000+ OTE

IS THIS YOU?

• You're warm, polished, and genuinely gifted at creating memorable guest experiences -- people feel cared for and well-served in every interaction with you

• You come from luxury hospitality, high-end retail, technology, financial services, or another consultative guest-facing role -- and you're ready to bring that to one of the Pacific Northwest's most recognized Mercedes-Benz stores

• You want to build a real sales career in a city where authentic relationships, genuine product knowledge, and a hospitality-first approach are exactly what Mercedes-Benz buyers are looking for

WHO WE ARE

Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.

Mercedes-Benz of Seattle serves a sophisticated, discerning guest base in one of the Pacific Northwest's most active luxury automotive markets. Seattle buyers choose their brands and their consultants deliberately -- and they return to the people who earn their trust through preparation, honesty, and genuine care. No automotive background required. We hire for character, presence, and a hospitality-first mindset -- and train everything else.

WHAT YOU'LL DO

• Welcome guests to Mercedes-Benz of Seattle with genuine warmth and professionalism -- creating a first impression that reflects the standard of the brand

• Guide guests through the Mercedes-Benz lineup with growing product knowledge and confidence -- connecting engineering, design, and technology to what matters most to each individual buyer

• Listen carefully to understand each guest's needs, lifestyle, and priorities -- then present the right vehicle with clarity and genuine enthusiasm

• Conduct engaging vehicle presentations and test drives that bring the Mercedes-Benz experience to life

• Build lasting guest relationships through consistent, thoughtful follow-up and disciplined CRM use

• Collaborate with sales management and finance to guide guests through a seamless, transparent purchase process

• Meet monthly performance targets while maintaining excellent guest satisfaction scores

• Stay current on Mercedes-Benz's full lineup, technology features, and growing EV and PHEV offerings

WHAT WE'RE LOOKING FOR

• No automotive experience required -- paid Mercedes-Benz brand and product training provided from day one

• Previous experience in luxury hospitality, high-end retail, technology sales, financial services, or a consultative guest-facing role strongly preferred

• Polished, professional presence -- Seattle's Mercedes-Benz buyers expect a Brand Specialist who matches their standard

• Natural communicator who listens well, builds rapport quickly, and follows through with integrity

• Self-motivated with a genuine desire to grow your earnings and your career

• Comfortable with CRM tools and digital communication -- or quick to learn them

• Valid driver's license with a clean driving record

Strong candidates have come from luxury hotels, technology, financial services, high-end retail, and beyond. What they share is a track record of earning the trust of sophisticated buyers and delivering results with genuine care.

WHAT WE OFFER

OTE of $40,000 - $120,000+ annually

• Paid Mercedes-Benz brand and product training -- manufacturer-supported and designed to make you a genuine brand expert

• Medical, dental, and vision insurance

• Life insurance and supplemental coverage options

• Paid time off and paid holidays

• Clear career path -- strong Brand Specialists grow into senior consultant, finance, and sales management roles at Swickard

• Employee vehicle purchase and service discounts

WHY MERCEDES-BENZ OF SEATTLE

• Seattle's luxury automotive market is one of the most active in the Pacific Northwest -- a sophisticated, high-intent buyer base that rewards consultants who lead with genuine expertise and honest guidance

• A market where your background from technology, financial services, or luxury hospitality is a direct advantage -- Seattle buyers respond to consultants who understand their world and earn their confidence

• Mercedes-Benz is one of the world's most recognized luxury brands -- the brand story opens conversations and the product earns loyalty when it's presented honestly and with real knowledge

• Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry

• Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- describe exactly what a great Brand Specialist does in every guest interaction

• Leadership that invests in your development and celebrates consultants who build lasting guest loyalty

If you're polished, people-first, and ready to represent one of the world's most iconic luxury brands in one of the Pacific Northwest's most active markets -- we'd like to meet you.

Skills Required

  • Valid driver's license with a clean driving record
  • Polished and professional presence
  • Strong communication, listening, rapport-building, and follow-through skills
  • Self-motivated with a desire to grow earnings and career
  • Comfort with CRM tools and digital communication, or ability to learn quickly
  • Previous luxury hospitality, high-end retail, technology sales, financial services, or consultative guest-facing experience
  • Automotive experience

Swickard Auto Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Swickard Auto Group and has not been reviewed or approved by Swickard Auto Group.

  • Strong & Reliable Incentives Performance-linked pay in sales and finance can deliver strong earnings, with high performers in sales-heavy or leadership roles described as doing well. Several role ranges indicate six‑figure on‑target potential where volume and plan stability exist.
  • Flexible Benefits The package consistently features medical, dental, vision, life insurance, PTO/holidays, discounts, a 401(k), HSA options, and even pet insurance. Company materials and job postings present this breadth across stores.
  • Parental & Family Support Parental leave and FMLA are explicitly listed alongside core medical coverage. This inclusion signals family‑oriented support as part of the standard offering.

Swickard Auto Group Insights

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The Company
Year Founded: 2014

What We Do

Swickard Auto Group is a leading national automotive retailer and one of the West Coast's largest privately owned dealership groups. Operating over 50 franchises across six states, including Alaska, Hawaii, Washington, Oregon, California, and Texas, they specialize in luxury and premium automotive brands. The company is dedicated to redefining the car buying experience by combining operational excellence with a deep-rooted culture of hospitality and community commitment.

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