Description
Thousand Oaks, CA | Mercedes-Benz | Luxury brand | Brand Specialist | Sales Consultant | No automotive experience required | Hospitality and sales welcome | Southern California | Veterans encouraged to apply | $50,000 - $100,000+
IS THIS YOU?
• You're warm, polished, and naturally gifted at creating memorable experiences for the people you serve
• You come from hospitality, luxury retail, sales, or another guest-facing role -- and you're ready to channel those skills into a high-earning career at one of the world's most prestigious automotive brands
• You don't need automotive experience. You need drive, presence, and a genuine passion for delivering an exceptional guest experience.
• Our best Brand Specialists have come from luxury hotels, high-end retail, restaurants, fitness, financial services, and beyond.
WHO WE ARE
Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.
Mercedes-Benz of Thousand Oaks represents one of the most storied luxury automotive brands in the world -- a name synonymous with engineering excellence, design, and a guest experience that matches the vehicle. Our Brand Specialists are the people who bring that experience to life in the showroom. No automotive background required. We hire for character, hospitality instinct, and a genuine desire to grow.
WHAT YOU'LL DO
• Welcome guests to Mercedes-Benz of Thousand Oaks with genuine warmth and professionalism -- creating a first impression that reflects the standard of the brand
• Guide guests through the Mercedes-Benz lineup with curiosity and enthusiasm -- learning the vehicles deeply and connecting their features to what matters most to each individual buyer
• Listen carefully to understand each guest's needs, lifestyle, and priorities -- then present the right vehicle with confidence and clarity
• Conduct engaging, informative vehicle demonstrations and test drives that bring the Mercedes-Benz experience to life
• Build lasting guest relationships through consistent, thoughtful follow-up -- maintaining a disciplined pipeline in the CRM
• Collaborate with sales management and finance to guide guests through a seamless, transparent purchase process
• Represent the Mercedes-Benz brand and Swickard's hospitality standard in every interaction -- on the floor, on the phone, and online
• Meet monthly performance targets while maintaining excellent guest satisfaction scores
WHAT WE'RE LOOKING FOR
• No automotive experience required -- we will invest in your brand and product training from day one
• Previous experience in hospitality, luxury retail, sales, or a guest-facing role strongly preferred
• Polished, professional presence -- Mercedes-Benz guests expect to feel genuinely welcomed and well-served from the first interaction
• Natural communicator who listens well, builds rapport quickly, and follows through with integrity
• Self-motivated with a hunger to grow your earnings and your career
• Comfortable with CRM tools and digital communication -- or quick to learn them
• Valid driver's license with a clean driving record
• A genuine hospitality mindset -- the guest experience is not a task, it's the standard
WHAT WE OFFER
• Income potential of $50,000 - $100,000+ annually
• Paid Mercedes-Benz brand and product training -- immersive, manufacturer-supported, and designed to make you a genuine brand expert
• Medical, dental, and vision insurance
• Life insurance and supplemental coverage options
• Paid time off and paid holidays
• Clear career path -- strong Brand Specialists grow into senior consultant, finance, and sales management roles at Swickard
• Employee vehicle purchase and service discounts
• A team culture built on hospitality, accountability, and the shared belief that how you treat people is everything
WHY MERCEDES-BENZ OF THOUSAND OAKS
• Mercedes-Benz is one of the most recognized and respected luxury brands in the world -- the brand story sells itself when a knowledgeable, passionate consultant tells it
• Thousand Oaks is a strong, affluent Southern California market with a loyal Mercedes-Benz guest base -- guests here return to the Brand Specialists who make them feel genuinely valued
• We develop Brand Specialists from outside automotive -- the product training is structured, the mentorship is real, and the earning potential grows with your expertise
• Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry
• Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- describe exactly what a great Brand Specialist does every day
• Leadership that invests in your development and celebrates the consultants who build lasting guest loyalty
Mercedes-Benz of Thousand Oaks is a store where a hospitality-first Brand Specialist can build a genuinely rewarding career. The brand opens doors, the market supports it, and the training will give you everything you need to represent one of the world's most iconic names with confidence and authenticity.
If you're warm, driven, and ready to bring your guest-facing skills to the world of Mercedes-Benz -- we'd like to meet you.
Skills Required
- Polished, professional presence
- Natural communicator who listens well and builds rapport
- Self-motivated with desire to grow earnings and career
- Comfortable with CRM tools and digital communication or quick to learn them
- Valid driver's license with a clean driving record
- Previous experience in hospitality, luxury retail, sales, or guest-facing role
- Genuine hospitality mindset focused on exceptional guest experience
Swickard Auto Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Swickard Auto Group and has not been reviewed or approved by Swickard Auto Group.
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Strong & Reliable Incentives — Performance-linked pay in sales and finance can deliver strong earnings, with high performers in sales-heavy or leadership roles described as doing well. Several role ranges indicate six‑figure on‑target potential where volume and plan stability exist.
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Flexible Benefits — The package consistently features medical, dental, vision, life insurance, PTO/holidays, discounts, a 401(k), HSA options, and even pet insurance. Company materials and job postings present this breadth across stores.
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Parental & Family Support — Parental leave and FMLA are explicitly listed alongside core medical coverage. This inclusion signals family‑oriented support as part of the standard offering.
Swickard Auto Group Insights
What We Do
Swickard Auto Group is a leading national automotive retailer and one of the West Coast's largest privately owned dealership groups. Operating over 50 franchises across six states, including Alaska, Hawaii, Washington, Oregon, California, and Texas, they specialize in luxury and premium automotive brands. The company is dedicated to redefining the car buying experience by combining operational excellence with a deep-rooted culture of hospitality and community commitment.
