The Role
Welcomes customers, provides product information and demonstrations, recommends products, processes sales, manages stock, handles complaints and returns, and meets sales targets. Supports promotional campaigns, store events, product knowledge initiatives, store presentation, and collaboration with the Store Manager and other departments to promote Miele products and achieve retail budgets.
Summary Generated by Built In
Direct customer interactions:
- Welcomes and assist the customers in a friendly, professional and Miele like manner
- Provides detailed product information, active product demonstrations and recommendations
- Processes sales transactions and handles payment
- Takes care of stock incl. replenishment
- Handles customer complaints and returns
- Stays up to date on product knowledge and current promotions
- Makes sure to reach own budget.
- Takes care of successful event execution together with Store Manager and the rest of the team
- Helps to ensure that Miele store always appears clean, neat and up-to-date.
- Follows the campaigns and guidelines published by own retail.
Others
- Has an interest in sales and events around the products.
- Supports other departments in Miele to promote sales in Own Retail, and Miele in general
- Is at member of the team in reaching the budget
Skills Required
- Interest in sales and events related to the products
- Ability to maintain product knowledge and follow current promotions and retail guidelines
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The Company
What We Do
Miele is a German manufacturer of high-end domestic appliances and commercial equipment, known for its commitment to quality, innovation, and sustainability.
