This role includes maintaining visual merchandising standards, ensuring product displays are fully stocked and inviting, and supporting in-store events and promotions. The Brand Expert collaborates closely with store management and teammates to meet sales goals, track performance, and share feedback from customers. The position also involves staying current on new launches, brand guidelines, and product education to deliver accurate and inspiring consultations.
Requirements
Customer experience and retail skills, including client consultation, sales, and service-oriented communication.
Brand representation and presentation skills, such as storytelling, product demonstration, and adherence to visual merchandising standards.
Makeup and beauty expertise, with the ability to perform basic applications, explain product benefits, and tailor recommendations to diverse skin tones and preferences.
Collaboration and professionalism, including working effectively with store teams, following company policies, and reliably meeting schedule and performance expectations.
Strong interpersonal and communication skills, with the ability to build rapport quickly and engage with a wide range of customers.
Comfort working in a fast-paced, on-site retail environment and standing for extended periods.
Prior experience in beauty, cosmetics, or luxury retail is preferred but not required; product and brand training will be provided.
Availability to work retail hours, including evenings, weekends, and holidays, as required by store needs.
Benefits
Gratis and training.
Skills Required
- Customer experience and retail skills, including client consultation, sales, and service-oriented communication
- Brand representation and presentation skills, including storytelling, product demonstration, and adherence to visual merchandising standards
- Makeup and beauty expertise, including basic applications, product benefit explanations, and recommendations for diverse skin tones and preferences
- Ability to collaborate professionally with store teams, follow company policies, and meet schedule and performance expectations
- Strong interpersonal and communication skills with the ability to build rapport and engage diverse customers
- Comfort working on-site in a fast-paced retail environment and standing for extended periods
- Prior experience in beauty, cosmetics, or luxury retail
- Availability to work evenings, weekends, and holidays as required
Charlotte Tilbury Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Charlotte Tilbury and has not been reviewed or approved by Charlotte Tilbury.
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Parental & Family Support — Paid parental leave appears notably generous in eligible regions and roles. This element is frequently highlighted as a standout part of the package.
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Leave & Time Off Breadth — Paid holidays and substantial PTO are commonly available for many full-time roles. These allowances meaningfully contribute to overall value when scheduling permits.
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Wellbeing & Lifestyle Benefits — Product discounts, periodic gifting, and access to wellbeing resources such as an Employee Assistance Program are emphasized. Learning access and everyday perks like fitness partnerships or office snacks further enhance perceived value.
Charlotte Tilbury Insights
What We Do
With over 27 MAGICAL years in the beauty industry, Charlotte Tilbury MBE - the world’s No1 makeup artist - launched her ICONIC beauty company in September 2013 to record-breaking results and critical acclaim. The success since has been truly phenomenal. The award-winning collection of magic makeup and skincare innovations is adored by supermodels, starlets, entrepreneurs & icons. It is one of the fastest growing beauty companies GLOBALLY, has won countless awards and has broken records across countries, channels and categories. We have SO many exciting opportunities for you to join the Dream Team in our beautiful Central London Head Office. At Charlotte Tilbury Beauty, we love what we do and strive to be the best. Dare to dream it, dare to believe it, dare to do it! Join our team of LIMITLESS THINKERS and RULE BREAKERS and help make beauty dreams come true ALL around the world! We can’t wait to hear from you!
