Brand Experience Coordinator

THE WATCHMAKER OF WATCHMAKERS
Since 1833, driven by an unquenchable thirst for innovation and creativity, and inspired by the peaceful natural surroundings of its home in the Vallée de Joux, Jaeger-LeCoultre has been distinguished by its mastery of complications and the precision of its mechanisms. Known as the Watchmaker of Watchmakers, the Manufacture has expressed its relentlessly inventive spirit through the creation of more than 1,300 different calibres and the award of more than 400 patents. Harnessing 190 years of accumulated expertise, La Grande Maison’s watchmakers design, produce, finish and ornament the most advanced and precise mechanisms, blending passion with centuries-old savoir-faire, linking the past to the future, timeless but always up with the times. With 180 skills brought together under one roof, the Manufacture creates fine timepieces that combine technical ingenuity with aesthetic beauty and a distinctively understated sophistication.

RESPONSIBILITIES

BRAND EXPERIENCE & EVENTS (30%)

• Assist in the planning and execution of Brand Events, Activations and Client Treatment as needed, such as Brand Exhibitions, Travelling Collections, VIC Dinners or other events.

• Work across all teams (Sales, VM, CRM, Logistics, PR, Retail) with a 360 approach to ensure a seamless execution of each event, including support in production, logistics, security, or any other topic as needed.

• Assist the development of thematic experiences and related tools: Watchmaking, Artistic, Culinary, Experiences upon HQ Guidelines,

• Support the development of Marketing Collaterals and Client Tools from production to final delivery of the items

• Liaise with HQ teams (Client Experience, Trade Marketing and Event) and suppliers / external vendors as needed

• Help consolidate Brand Experience toolboxes storytelling, guidelines and post-event reports

• Follow all procurement guidelines to choose vendors throughout the project and support the onboarding of new vendors if needed.

• Coordinate any logistics of materials from our warehouses to the event site as needed.

RETAIL ACTIVATIONS (25%)

• Assist the planning and implementation of the Retail Activations

• Support the implementation of the Retail Activations and the delivery of the tools to the Boutiques

• Help consolidate toolboxes, storytelling and guidelines and retail activations reports

MANUFACTURE VISITS & VIC EXPERIENCES (25%)

• Assist the planning, follow-up and consolidation of agendas for the Manufacture Visits and VIC Experiences

• Support the booking of flights, transportations, hotels, restaurants, activities, gifts working closely with travel agencies, vendors, concierges.

ADMINISTRATIVE SUPPORT (20%)

• Support the processing of invoice and budget tracking per project

• Help maintain and organize internal invoicing records

• Coordinate any logistics, mailing, orders of materials or tools to be shipped or delivered

• Help organize and update allocation, inventory and dispatch of marketing collaterals, gifts

• Support with agendas, reservations, security and travel coordination as needed

REQUIREMENTS

SKILLS

• Bachelor’s degree in marketing, communications or related field

• First related experience in marketing, hospitality or similar role in the luxury field

SPECIFIC

• Skilled in Microsoft Office (Word, Excel, PowerPoint and Outlook)

• Interest in the Luxury industry, Brand Experience and Client Treatment

• Experience with SAP systems (or similar) is preferred

• Flexible schedule and ability to work outside of regular business hours

LANGUAGE

• Strong written and verbal communication skills in English

SOFT SKILLS

• Exceptional organizational skills with the ability to manage multiple tasks simultaneously

• Ability to work effectively both independently and collaboratively

• Attentive to details, dynamic, agile and passionate

• Excellent communication skills and verbal skills

• Problem-solving, Flexibility and business-focused

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

WE OFFER

We care about our associates health and wellbeing and offer a comprehensive benefits program to support you and your loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are available to support your financial needs, along with access to the employee assistance program for you and your household members. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of wellness and work-life-balance, our package includes a wellness reimbursement benefit and paid time off. We also encourage associates to give back to their local community by using their volunteer time off days to support important initiatives that drive change.

At Richemont, We Craft the Future!

Expected Salary Range: $32-$35/hour

Salary will be negotiated based on relevant skills and experience