The Brand Experience Coordinator supports local marketing, merchandising, and promotional initiatives that enhance the Jimmy John’s franchisee and guest experience. This role partners with franchisees, vendors, and internal teams to execute marketing programs, manage branded merchandise, and ensure brand standards are consistently upheld.
Key Responsibilities
Local Store Marketing & Franchisee Support
- Support franchisees through the Marketing Hotline, providing guidance on local marketing tools, templates, and promotions.
- Create, organize, and maintain Local Store Marketing assets in JJ Brand Print.
- Execute custom local marketing requests in accordance with brand standards.
- Manage local promotional code setup and execution for participating franchisees.
- Administer user access for JJ Brand Print, JJ Brand Gear, and other vendor platforms.
- Support new store openings through CORE address verification.
Merchandise & E-Commerce Management
- Manage daily operations of the Jimmy John’s online merchandise store, including fulfillment, inventory, shipping, receiving, and quality assurance.
- Maintain organized and accurate merchandise inventory and storage areas.
- Coordinate merchandise distribution for marketing and operational activations.
- Assist in the development and sourcing of new branded merchandise.
Qualifications
- Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.
- 1 - 3 years of experience in marketing, merchandising, customer service, retail operations, or a related field.
- Strong organizational, communication, and project management skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficiency in Microsoft Office and e-commerce platforms preferred.
- Self-motivated, detail-oriented, and collaborative with a strong customer-service mindset.
We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.
Skills Required
- Bachelor's degree in Marketing, Communications, Business, or a related field
- 1–3 years of experience in marketing, merchandising, customer service, retail operations, or a related field
- Strong organizational, communication, and project management skills
- Ability to manage multiple priorities in a fast-paced environment
- Proficiency in Microsoft Office and e-commerce platforms
- Self-motivated, detail-oriented, and collaborative with a strong customer-service mindset
Inspire Brands Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Inspire Brands and has not been reviewed or approved by Inspire Brands.
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Healthcare Strength — Comprehensive health coverage, mental health support, disability insurance, and related programs are emphasized for support‑center and eligible management roles. Materials also reference options like HSAs and EAPs as part of a broad healthcare offering.
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Leave & Time Off Breadth — Unlimited PTO is highlighted for support‑center roles alongside paid leaves such as parental and adoption assistance. Feedback suggests these time‑off elements are a core part of the corporate employee value proposition.
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Wellbeing & Lifestyle Benefits — Employee food discounts, on‑site amenities (e.g., gym, snacks, and similar perks), and lifestyle programs add tangible day‑to‑day value. Additional benefits like commuter options, financial wellness tools, and pet insurance further broaden the package.
Inspire Brands Insights
What We Do
Inspire Brands was founded in February 2018 with a vision to invigorate great brands and supercharge their long-term growth. In an industry facing increasing disruption, our leaders saw an opportunity to build a restaurant company unlike any other – one that brings together differentiated yet complementary brands and aims to make them stronger than they would be on their own. Found inherently in the purposes of our family of brands, we identified a common thread between our restaurants – the capacity to inspire. From guest experience to career development to community well-being, Inspire plays a role in the lives of millions of people every day.
