Brand Consultant

Posted 8 Days Ago
Be an Early Applicant
Thousand Oaks, CA, USA
In-Office
50K-120K
Entry level
Automotive • Retail • Transportation • Hospitality
The Role
Welcome Acura guests, understand their vehicle needs, present suitable models, conduct test drives, explain features and value, and guide customers through the purchase process. Build lasting relationships through disciplined CRM follow-up, collaborate with sales and finance teams, maintain product knowledge, and represent the dealership’s hospitality standards. Automotive experience is not required, as paid brand and product training is provided.
Summary Generated by Built In

Description

Thousand Oaks, CA | Acura | Luxury import brand | Brand Specialist | Sales Consultant | No automotive experience required | Hospitality and sales welcome | Southern California | Veterans encouraged to apply | $50,000 - $120,000+

Our best Brand Specialists have come from luxury hospitality, high-end retail, fitness, restaurants, financial services, and beyond.

IS THIS YOU?

• You're warm, professional, and genuinely good at making people feel heard and confident in their decisions

• You come from hospitality, luxury retail, sales, or another guest-facing role and you're ready to build a high-earning career at a precision-focused luxury import brand

• You don't need automotive experience -- you need drive, people skills, and a genuine desire to deliver an exceptional guest experience every time

WHO WE ARE

Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.

Acura of Thousand Oaks represents a brand built on precision engineering, performance, and the belief that a luxury vehicle should be both thrilling and dependable. Our Brand Specialists are the people who bring that story to life for guests -- guiding them through one of the most significant purchases they'll make with genuine care, growing product knowledge, and a hospitality-first approach. No automotive background required. We hire for the right mindset and invest in everything else.

WHAT YOU'LL DO

• Welcome guests to Acura of Thousand Oaks with genuine warmth and professionalism -- creating a first impression that reflects the precision and care the brand stands for

• Guide guests through the Acura lineup with growing product knowledge and confidence -- connecting performance, technology, and value to what matters most to each individual buyer

• Listen carefully to understand each guest's needs, lifestyle, and priorities -- then present the right vehicle with clarity and genuine enthusiasm

• Conduct engaging vehicle presentations and test drives that bring the Acura driving experience to life

• Build lasting guest relationships through consistent, thoughtful follow-up and disciplined CRM use

• Collaborate with sales management and finance to guide guests through a seamless, transparent purchase process

• Stay current on Acura's lineup, technology features, and the growing hybrid and EV offerings

• Represent Acura of Thousand Oaks and Swickard's hospitality standard in every interaction

WHAT WE'RE LOOKING FOR

• No automotive experience required -- paid Acura brand and product training provided from day one

• Previous experience in hospitality, luxury retail, sales, or a guest-facing role strongly preferred

• Warm, professional presence -- Acura guests expect a consultant who is knowledgeable, attentive, and genuinely focused on their needs

• Natural communicator who listens well, builds rapport quickly, and follows through with integrity

• Self-motivated with a genuine desire to grow your earnings and your expertise over time

• Comfortable with CRM tools and digital communication -- or quick to learn them

• Valid driver's license with a clean driving record

• A genuine hospitality mindset -- every guest interaction is an opportunity to earn loyalty and you treat it that way

WHAT WE OFFER

Income potential of $50,000 - $120,000+ annually

• Paid Acura brand and product training -- manufacturer-supported and designed to build real expertise

• Medical, dental, and vision insurance

• Life insurance and supplemental coverage options

• Paid time off and paid holidays

• Clear career path -- strong Brand Specialists grow into senior consultant, finance, and sales management roles at Swickard

• Employee vehicle purchase and service discounts

• A team culture built on hospitality, precision, and genuine care for every guest

WHY ACURA OF THOUSAND OAKS

• Acura is a brand built on the intersection of performance and dependability -- guests choose it deliberately and stay loyal when the experience matches the vehicle

• Thousand Oaks is a strong, affluent Southern California community with a loyal Acura ownership base -- guests here return to the Brand Specialists who made them feel genuinely valued and well-served

• A growing hybrid and EV lineup gives Brand Specialists a compelling and evolving product story to tell -- guests in this market care about both performance and sustainability

• Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry

• Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- describe exactly what a great Brand Specialist does every day

• Leadership that invests in your development and celebrates the people who build lasting guest loyalty

Acura of Thousand Oaks is a store where a hospitality-first Brand Specialist can build a genuinely rewarding career. The brand is precise, the market is strong, and the training will give you everything you need to represent one of Japan's most respected luxury names with confidence and authentic enthusiasm.

If you're warm, driven, and ready to bring your guest-facing skills to the world of Acura -- we'd like to meet you.

Skills Required

  • Valid driver's license with a clean driving record
  • Comfort with CRM tools and digital communication, or ability to learn them quickly
  • Warm, professional, guest-focused presence
  • Strong communication, listening, rapport-building, and follow-through skills
  • Self-motivation and desire to grow earnings and expertise
  • Previous experience in hospitality, luxury retail, sales, or another guest-facing role
  • Automotive experience

Swickard Auto Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Swickard Auto Group and has not been reviewed or approved by Swickard Auto Group.

  • Strong & Reliable Incentives Performance-linked pay in sales and finance can deliver strong earnings, with high performers in sales-heavy or leadership roles described as doing well. Several role ranges indicate six‑figure on‑target potential where volume and plan stability exist.
  • Flexible Benefits The package consistently features medical, dental, vision, life insurance, PTO/holidays, discounts, a 401(k), HSA options, and even pet insurance. Company materials and job postings present this breadth across stores.
  • Parental & Family Support Parental leave and FMLA are explicitly listed alongside core medical coverage. This inclusion signals family‑oriented support as part of the standard offering.

Swickard Auto Group Insights

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The Company
Year Founded: 2014

What We Do

Swickard Auto Group is a leading national automotive retailer and one of the West Coast's largest privately owned dealership groups. Operating over 50 franchises across six states, including Alaska, Hawaii, Washington, Oregon, California, and Texas, they specialize in luxury and premium automotive brands. The company is dedicated to redefining the car buying experience by combining operational excellence with a deep-rooted culture of hospitality and community commitment.

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