Job Title: Brand Communications Executive
Location: Chandlers Ford / Hybrid (2 days a week in our main head office)
Salary: £26,208 - £31,000
Hours: Monday – Friday, 40 hours per week
Sponsorship: Unfortunately, we are unable to offer sponsorship for this role.
Join Luxion Group and help shape the voice of our brand.
As a Brand Communications Executive, you’ll play a key role in delivering clear, impactful communications across all Luxion brands. You’ll create content for both B2C and B2B audiences, ensuring complex industry information is translated into simple, customer-friendly messaging.
Day to day you will:
Create multi-channel communications (email, app, web) under tight deadlines
Balance stakeholder requirements while prioritising customer experience
Adapt tone and strategy for diverse audiences and brands
Produce engaging, SEO-optimized content for websites, blogs, and brand messaging
Reacting quickly to last-minute changes and short turnaround projects
Who are we looking for?
You’ll need exceptional attention to detail and strong project management skills, with the ability to work reactively and resolve challenges within complex communications projects while meeting tight deadlines.
You will be responsible for creating comprehensive communications plans for all our service communications, carefully planning each stage of the customer journey to ensure clarity, consistency, and a seamless experience.
We’re looking for someone with broad copywriting experience, able to craft compelling content for different audiences and channels—whether it’s web pages, direct emails, or long-form articles. Experience with SEO content is a bonus but not essential.
You will be able to pivot quickly between different brand voices and audience needs and have a solid understanding of multi-channel communications and digital content best practices.
Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.
The Important Things! (FYI Benefits available from your first day!)
Join a company that truly invests in you. Enjoy a structured bonus scheme, clear career and development opportunities. Recharge with 25 days’ leave, plus bank holidays, access private healthcare, mental wellbeing support, and 24/7 GP and counselling services. Win tickets to top events through the Utilita Arenas, enjoy exclusive discounts, and give back with a paid volunteering day. Plus, benefit from a generous pension contribution. We’re more than a workplace, we’re a place to thrive.
About us
At Luxion Group, we prioritise smart, fair, and sustainable practices to address the complexities of modern technology and energy needs. Our comprehensive services, from installation to maintenance, ensure a seamless experience for our clients, with a strong emphasis on customer-first values.
Join us on our journey towards a brighter, more sustainable future. Together, we can make a difference.
The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.
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What We Do
With customer-first embedded in the DNA of each of our brands, Luxion is committed to shaping the future of technology and energy – ensuring innovation is not just a goal, but a means to enhance lives and businesses. Our brands: Utilita Energy – Utilita Energy is the UK’s first and only specialist smart Pay As You Go energy supplier – supplying gas and electricity to over 830,000 homes across the nation. Founded in 2003 to challenge the Big 6 energy suppliers, Utilita was created to empower everyone with fair and flexible services that are both good for the pocket and Planet. Procode – Committed to helping businesses elevate with innovative technology, Procode’s platforms provide the tools to tap into data and help the energy and utilities sector improve customer experience. Procode have decades of experience building apps, technology products and cloud-based platforms which are trusted by almost a million UK households. Canary Care – Canary Care smart home monitoring offers peace of mind - helping vulnerable people maintain their independence for longer. The wireless home monitoring service is used by homes, local authorities, NHS organisations and care providers across the UK to give users the reassurance that everything is as it should be, and to flag when help may be needed.
