Compensation package: 160k-210K USD, significant equity, and a plethora of benefits.
This role is full-time, in-person, in NYC. We offer relocation assistance.
Who we are
Rilla’s the leading conversation intelligence software for in-person sales. Think HVAC, real estate, automobile, and windows.
They talk to customers face to face, our mobile app records their conversations, and our AI automatically transcribes and analyzes their conversations to help them improve their sales.
Our vision is to make the offline world of commerce as searchable and easy to understand as the internet.
And empower blue-collar, trades businesses—that have been historically underserved by technology—with the tools and decision-making abilities of the largest tech companies.
We’re growing 10% MoM, have hundreds of clients, including Fortune 500 companies.
Our Net Revenue Retention is above 170%, our NPS is higher than the iPhone’s, and we are cash flow positive!
We have one of the strongest brands our customers have ever seen.
But what does that mean in practice?
Here are some examples of how this manifests in the real world.
We are one of the fastest-growing startups in the world right now and in history.
We’re backed by Byron Deeter (one of the best investors of all time) from Bessemer Venture Partners, the top Cloud investor in the world.
And we’re a Cloud 100 Rising Star company.
Who you are
🧠 An infinite learner. Someone who is always curious. You quickly learn new technologies, techniques, and execute independently. Mastery is an endless journey and you are constantly taking steps forward.
🔍 A customer obsessive. Someone who deeply cares about delighting customers and actually solving their pains, not about vanity metrics.
🏆 A superstar. You dedicate your life to mastering your craft and leaving your mark on the world and want to be around a team that is similarly obsessed with greatness. We work 6 days a week, 12 hour days, all in person together—because to us, building the future and delighting our customers is the most fulfilling thing in the world.
🏅 A quality obsessive. Someone who deeply cares about our users and the quality of their work. Our customers are not tech companies. They’re people who live and work in the real world. To solve problems for them you need to have extreme empathy. You have to understand how they work, what they need, and want, and how to make their lives better.
🤝 A team player. You love giving and receiving feedback, and learning and growing as a team.
📈 Unafraid of failure. You take risks. You see failure as an opportunity to learn, grow, and be better the next time. In a weird way, you trick your brain into being excited when you fail, because it means you got a new opportunity to learn more.
What you’ll get
You’ll be part of one of the fastest-growing startups in the world.
In a space that is completely untapped and where we have no competition.
As the sole Brand Designer, you will leverage your creative and design skills to continue building a world-class brand and product to propel us to $100M in ARR.
You will make a massive impact in already-identified bottlenecks for growth, and lay the foundation for the future of Brand and Creative at Rilla.
Sometime that might be a sick edit to launch a product, and sometimes that might be some sick flame VFX to juice up an action in the product.
You will help us redefine what it means to design and build a brand in B2B. We take pride in the consumer level of care and creativity we bring to our brand touchpoints, and we’re looking for someone to continue in that obsession.
And you will scale yourself as the company scales with you.
What you’ll do
Uplift the perception of the entire trades and offline industries by positioning Rilla as market leader through the most premium and ambitious branding work
Design and produce high-quality assets, including videos, VFX, social media graphics, event branding, product assets, presentation slides, and SFX, while ensuring alignment with brand and marketing objectives/themes
Collaborate with multiple teams to create compelling content for key marketing activations
Shape the future of brand with creativity, taste, and a deep understanding of customer personas and business goals.
You might thrive in this role if you have:
3+ years of experience in brand design or a design-intensive role navigating highly ambiguous environments, ideally as a founding, generalist designer at a hyper-growth product company - or as a generalist/VFX designer at a game studio
You’ve made sick videos, animations, graphics, visual effects, and want to keep raising the bar
A portfolio demonstrating high-quality video, motion work, and graphic design
Strong proficiency in design tools, e.g., Figma, Photoshop, Illustrator, After Effects, Premiere
Strong storytelling skills with the ability to uncover powerful brand narratives from diverse sources
Demonstrated design, production, and editing skills across various channels
Self-motivated and organized with the ability to meet deadlines and prioritize tasks effectively
Excellent communication skills with demonstrated ability to communicate with internal partners and customers
You love playing video games
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What We Do
Rilla is the leading virtual ridealong software for outside sales and service. When sales reps or technicians go out and talk to customers face to face. They record their conversations with the Rilla app, and we use AI to automatically transcribe, analyze and give them feedback to help them improve their sales. And to help their sales managers do virtual ridealongs that are 100x faster, better, and more productive than physical ridealongs. We're on a mission to make the offline world of commerce as searchable and easy to understand as the internet. If you're interested in joining us in our adventure, we are hiring! https://www.rilla.com/careers
