The Role
Lead international BPO/CX sales to hit revenue targets across US and Europe. Build and manage enterprise sales pipeline, lead complex RFPs, negotiate contracts, and scale a high-performance sales team. Drive new logo acquisition, strategic account development, channel partnerships, and represent the company at industry events.
Summary Generated by Built In
Revenue & Market Growth
•Own and achieve revenue targets for BPO and CX outsourcing services across US &
Europe
•Define and execute international sales and market expansion strategy
•Identify priority verticals and target accounts
•Drive new logo acquisition and strategic account development
New Business & Enterprise Sales
•Generate, qualify, and close new outsourcing opportunities
•Lead complex, multi-stakeholder enterprise sales cycles
•Sell multi-service outsourcing solutions.
•Engage senior client stakeholders.
Pipeline & Commercial Execution
•Build and maintain a qualified and predictable pipeline
•Lead RFP, RFI, and RFQ responses end-to-end
•Own commercial proposals, pricing models, and deal structuring
•Negotiate contracts and MSAs with enterprise clients
•Deliver accurate forecasting and pipeline reporting
Sales Leadership
•Recruit, lead, and scale the BPO sales team
•Coach and mentor sales managers and enterprise sellers
•Establish sales processes, KPIs, and performance standards
•Align with marketing and SDR teams for pipeline generation
Partnerships & Brand Representation
•Develop channel partners and referral ecosystems
•Represent the company at industry events and client meetings
•Strengthen market positioning and brand credibility internationally
Requirements
•10–15+ years of B2B sales experience with 3–5+ years in a sales leadership role
•Minimum 7+ years in BPO / CX outsourcing sales
•Proven track record closing mid-to-large outsourcing deals
•Demonstrated success selling into US and European markets
•Experience managing long and complex sales cycles (3–6+ months)
•Experience selling multi-country or multi-process outsourcing engagements
•Prior experience building or leading high-performance sales teams
Required Skills
•Enterprise consultative selling
•Complex deal structuring and commercial negotiation
•RFP & proposal leadership
•Pipeline creation and forecasting discipline
•Strong BPO domain knowledge
•Value-based and ROI-led selling approach
•Executive-level communication and presentation skills
•Data-driven sales management
Skills Required
- 10-15+ years of B2B sales experience with 3-5+ years in a sales leadership role
- Minimum 7+ years in BPO / CX outsourcing sales
- Proven track record closing mid-to-large outsourcing deals
- Demonstrated success selling into US and European markets
- Experience managing long and complex sales cycles (3-6+ months)
- Experience selling multi-country or multi-process outsourcing engagements
- Prior experience building or leading high-performance sales teams
- Enterprise consultative selling skills
- Complex deal structuring and commercial negotiation experience
- RFP & proposal leadership experience
- Pipeline creation and forecasting discipline
- Strong BPO domain knowledge
- Value-based and ROI-led selling approach
- Executive-level communication and presentation skills
- Data-driven sales management
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The Company
What We Do
Centro CDX is a global business process outsourcing (BPO) and diversified technology solutions provider. It specializes in digital transformation and data intelligence, offering services that revolutionize business operations through process orchestration and security enablement. Operating across North America, Europe, the GCC, and Africa, the company focuses on streamlining processes and enhancing customer experience to drive sustainable growth for its clients.
