Job Summary
IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.
Global Business Services: Delivering streamlined, scalable support—enhancing efficiency, compliance and service excellence across the company.
The role is based in Hyderabad, India(hybrid role). Be part of a creative, solution-oriented team where together we can achieve greatness and make a real impact. Your potential is our inspiration.
You will play a critical role in strengthening process excellence, quality, and analytical maturity across Global Business Services (GBS). Your work will directly impact efficiency, cost, quality, and risk outcomes by embedding structured problem‑solving and continuous improvement practices into day‑to‑day operations.
Specifically, you will:
Drive measurable and sustainable improvements across GBS processes through Lean Six Sigma initiatives.
Build organizational capability by training, coaching, and mentoring teams on Quality and CI tools.
Enable data‑driven decision‑making by owning analytics, performance dashboards, and reporting.
Reduce waste and cycle time by accelerating digitization and automation using Microsoft Power Platform.
Strengthen governance by ensuring robust RCA and CAPA execution to prevent issue recurrence.
You bring a strong mix of continuous improvement expertise, analytical capability, and digital enablement skills, along with hands‑on experience delivering results in a shared services or operational environment.
You are the right fit if you have:
Proven 5-8 Years experience leading Lean Six Sigma projects end‑to‑end with quantifiable business benefits.
Strong working knowledge of Lean, DMAIC, RCA, CAPA, SPC, and basic statistics.
Advanced Excel and analytics skills, with the ability to translate data into actionable insights.
Hands‑on experience building low‑code solutions using SharePoint, Power Automate, and Power Apps.
Solid understanding of project management and change management principles.
A facilitative, coaching mindset with the ability to influence without authority.
You stand out by going beyond project delivery to institutionalize excellence and multiply impact across the organization.
Differentiators include:
Designing and delivering high‑impact training programs with demonstrated business outcomes using the Kirkpatrick evaluation model.
Acting as the QPA/BPI “go‑to” expert for analytics, dashboards, and performance measurement.
Building scalable CI toolkits, playbooks, and micro‑learning to empower first‑line leaders.
Ensuring strong control plans, benefits tracking, and CAPA effectiveness validation for sustained results.
Coaching Green Belts, Yellow Belts, and citizen developers to build internal capability.
Leveraging process mining and automation insights to proactively shape the CI and digitization roadmap.
Why Choose Us?
Training opportunities
Learning and development programs
Health insurance
Hybrid model (3 days working).
IFF is an Equal Opportunity Employer.
We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more
We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more
Skills Required
- 5-8 years experience leading Lean Six Sigma projects
- Strong knowledge of Lean, DMAIC, RCA, CAPA, SPC, and basic statistics
- Advanced Excel and analytics skills
- Experience with Microsoft Power Platform solutions
- Understanding of project management and change management principles
IFF Family of Companies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IFF Family of Companies and has not been reviewed or approved by IFF Family of Companies.
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Fair & Transparent Compensation — Pay is considered competitive in many roles and locations, and compensation is often described as good.
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Parental & Family Support — A global minimum of 16 weeks of fully paid parental leave for all new parents is in place. This policy is positioned as a notable component of the overall package.
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Leave & Time Off Breadth — Core offerings include paid time off, sick days, holidays, and sabbatical leave. Flexible scheduling options such as compressed workweeks and hybrid/remote arrangements are available where feasible.
IFF Family of Companies Insights
What We Do
Meet IFF: We boldly bring together science and creativity to create what the world needs. An industry leader in food, beverage, health and biosciences, we create essential solutions – from global icons to unexpected innovations and experiences. Equal parts outspoken and analytical, our international collective of thinkers working with customers to bring scents, tastes, experiences, ingredients and solutions for products people crave. With 24,000 employees across 65 countries, more than 110 manufacturing facilities, 100 R&D centers, and 33,000 customers across the world, we’re poised to make a difference on an unprecedented scale. Without our boundary-pushing passion and end-to-end expertise, the future wouldn’t be the same. Visit us at www.iff.com to learn more about how our talented people and new technology are challenging the expected, championing creators and doing more good for people and planet. Explore what sets us apart.
