Box Office Representative

Posted 24 Days Ago
Be an Early Applicant
Sunrise, FL, USA
In-Office
Entry level
Sports
The Role
Sell and distribute tickets, complete credit card transactions, answer guest questions about events, seating, pricing and venue policies, and provide excellent customer service. Support Sales and Service Representatives and perform other duties as assigned. Must be available nights, weekends and holidays.
Summary Generated by Built In

Organization Overview:

The Florida Panthers are in their 33rd season in 2026-27 as one of the National Hockey League's premier franchises. As back-to-back Stanley Cup Champions in 2024 and 2025, the Panthers have won 11 of their past 12 postseason series and captured four Eastern Conference Championships. The organization is led by President of Hockey Operations & General Manager Bill Zito, entering his seventh season, and President of Business Operations Michael White, beginning his first full season.

Anchored by a championship culture on the ice, the Panthers are equally committed to building a world-class sports and entertainment platform off of it. The organization focuses on delivering an elite guest experience across all venues, deepening the connection between the team and the South Florida community and continuing to grow the sport for the next generation. The Panthers operate four facilities in Broward County: Amerant Bank Arena in Sunrise which is home of Panthers home games, concerts and events, Panthers IceDen in Coral Springs, the state-of-the-art Baptist Health IcePlex in Fort Lauderdale and renovated War Memorial Auditorium which hosts concerts and events year-round. 

The Panthers are owned by Vincent J. Viola, a graduate of the United States Military Academy at West Point and a veteran of the U.S. Army. That foundation of selfless service shapes the organization's identity at every level. The Panthers' pillar program, "Heroes Among Us," honors a U.S. military veteran at every home game, and the Florida Panthers Foundation directs its efforts across four core pillars: veterans' affairs, children's health and education, raising awareness for the endangered Florida Panther and growing youth hockey throughout the region. The organization remains deeply committed to empowering and strengthening the diverse communities of South Florida and the tri-county area.


Job Title: Box Office Representative
Department: Ticket Operations
Reports To: Manager, Ticket Operations
FLSA: Non-Exempt
Employment Type: Part-Time
Location: Amerant Bank Arena, FTL War Memorial

Job Summary:

Responsible for selling tickets, distributing tickets, and providing excellent customer service to Amerant Bank Arena and War Memorial Auditorium guests. Requires proper handling of credit card transactions. This role requires availability on nights and weekends.

Essential Duties and Responsibilities:

  • Assist in selling concert/event/hockey tickets to patrons
  • Answer guest questions regarding event schedules, seating, pricing, venue policies, and ticket availability
  • Accurately complete credit card transactions
  • Provide excellent customer service to all clients and customers as well as internal staff.
  • Perform other duties as assigned by the Box Office Manager or Supervisor.
  • Assist Sales and Service Representatives with questions and troubleshooting

Qualifications:

  • Assist in selling concert/event/hockey tickets to patrons
  • Answer guest questions regarding event schedules, seating, pricing, venue policies, and ticket availability
  • Accurately complete credit card transactions
  • Provide excellent customer service to all clients and customers as well as internal staff.
  • Perform other duties as assigned by the Box Office Manager or Supervisor.
  • Assist Sales and Service Representatives with questions and troubleshooting

Position Type/Expected Hours of Work:
This is a part time, non-exempt (hourly) position. Must be able to work flexible hours, nights, weekends, and holidays as needed.

At the Florida Panthers Hockey Club, Arena Operating Company, Panthers IceDen, Sanza Food Service, War Memorial Benefit Corporation, and FLA Team Shop, we strive to make every employee feel valued and respected for who they are and the unique contributions they make. We believe that a diverse and inclusive company is a more innovative and successful company, which is why we aim to infuse diversity, equity, and inclusion (DE&I) into all aspects of our culture and our business.

We welcome all to apply and join our team.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

Skills Required

  • Sell concert, event, and hockey tickets to patrons
  • Answer guest questions regarding event schedules, seating, pricing, venue policies, and ticket availability
  • Accurately complete and process credit card transactions
  • Provide excellent customer service to patrons and internal staff
  • Assist Sales and Service Representatives with questions and troubleshooting
  • Availability to work flexible hours, nights, weekends, and holidays
  • Adhere to venue policies and perform other duties as assigned by manager or supervisor
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: New York, NY
1,000 Employees
Year Founded: 1917

Similar Jobs

CrowdStrike Logo CrowdStrike

Consultant

Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Remote or Hybrid
USA
11000 Employees
140K-195K Annually

Comcast Logo Comcast

Manager, SMB Direct Sales (Outside Sales), Comcast Business

Digital Media • Information Technology • News + Entertainment
Hybrid
Fort Myers, FL, USA
115000 Employees

PwC Logo PwC

Tax Senior Associate - Private Companies

Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Hybrid
13 Locations
370000 Employees
77K-214K Annually

PwC Logo PwC

Tampa - Tax - Associate - Summer/Fall 2027

Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Hybrid
Tampa, FL, USA
370000 Employees
54K-142K Annually

Similar Companies Hiring

GameChanger Thumbnail
Computer Vision • Digital Media • Kids + Family • Mobile • Software • Sports
New York City, NY
260 Employees
SRAM, LLC Thumbnail
Fitness • Hardware • Mobile • Software • Sports • Transportation • Esports
Chicago, IL
3800 Employees
DraftKings Thumbnail
Digital Media • Gaming • Information Technology • Software • Sports • Esports • Big Data Analytics
Boston, MA
6400 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account