Box Office Assistant - Intermittent (Customer Services Specialist)

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Please upload the following information with your application to be considered for this position:

• Cover Letter/Letter of Interest
• Current Resume (Include dates of employment (month and year) for each position and indicate average hours worked per week for each job.)

Job Description

This position exists to assist the Box Office Coordinator and Director of Performing Arts Center by providing customer service sales support and to assist with the marketing and sales efforts of the CLC Theatre in order to ensure the efficient and profitable running of the program.

Salary Range:

$20.68-25.85/hour, $43,180-53,975 annual

Minimum Qualifications

• Skill in data entry sufficient to maintain accurate records and reports.
• Skill in customer service sufficient to provide prompt and accurate information to customers in person, on the phone, and through email and other written or electronic correspondence.
• Knowledge of word processing sufficient to use software to create, format, edit, print, and save a variety of documents.
• Ability to calculate the prices of individual, multiple, or groups of items and collect payments, count money, and complete transactions for customers.
• Ability to move and/or transport items weighing up to 50 pounds.

Preferred Qualification 

• Ability to operate computers and software sufficient to access patron and event records.
• Knowledge of office procedures, methods, and equipment sufficient to input and access information in computer systems.
• Knowledge of Microsoft Windows, Excel, and Word or similar programs.
• Ability to maintain the confidentiality of private information in compliance with laws, policies, and procedures.
• Ability to work independently.
• Ability to manage multiple priorities and timelines.
• Knowledge of the performing arts from an audience/consumer point of view.
• Excellent organization skills.

Work Shift (Hours / Days of work)

4 hours/day, intermittent up to two days per week based on event schedule

Telework (Yes/No)

No

About

Central Lakes College is a comprehensive community and technical college serving about 5,500 students per year. With a knowledgeable, caring faculty and modern, results-oriented programs in comfortable facilities, CLC is the college of choice for seekers of success.

Salary is commensurate with experience and qualifications and is subject to the terms and conditions of the applicable bargaining unit agreement or personnel plan.

Benefits Information:

At Minnesota State, we take your well-being and work-life balance seriously. We offer a comprehensive benefits package that features low-cost medical and dental insurance with affordable deductibles, employer-paid life insurance, short- and long-term disability, and pre-tax healthcare and dependent care accounts with a roll-over option. To further support your holistic health, employees also have access to a confidential Employee Assistance Program (EAP) for mental health, legal, and financial counseling. Detailed plan details, rates, and coverage choices can be reviewed directly via the State Employee Group Insurance Program (SEGIP) website.

To support your life outside of work, our package includes 12 paid holidays, generous vacation and sick time, and six weeks of Paid Parental Leave. We also help you secure your financial future with a robust Pension Plan, 457(b) and 403(b) retirement accounts, and various investment options. Furthermore, we invest in your growth by providing dedicated professional development and tuition waivers for both you and your dependents. Please note that specific benefit eligibility and coverage levels may vary depending on the type of position, employee classification, and collective bargaining agreements.

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