The Role
Provide on-site clinical and technical support for Volta's EP lab AI products during procedures; train and educate clinicians and staff; collaborate with sales on evaluations and troubleshooting; maintain CRM and procedural records; relay field insights to product and marketing teams to optimize deployment and clinical use.
Summary Generated by Built In
🫀Who are we?
Volta Medical is an innovative, data-inspired US and European-based startup aimed at creating and bringing to the market cutting-edge AI software products to revolutionize interventional cardiac electrophysiology.
Volta has created a data collection and enrichment ecosystem for curated EP lab data which is fed into a physician validated, machine learning methodology to support complex AF solutions. Our newest technology, Volta AF-Xplorer II, is a data-driven AI decision support system that easily integrates into the standard physician workflow, providing a patient-tailored approach to complex AF and AT procedures.
Our dynamic, innovative team is made up of 100+ collaborators in the EU and USA from a wide variety of backgrounds including engineers, business professionals and physicians, working together to develop AI solutions that help electrophysiologists help patients.
🫀Key Responsibilities
- Provide technical, clinical, and product support during EP procedures and oversee successful deployment and integration of Volta’s technologies in clinical settings
- Serve as an on-site expert in the EP lab, offering real-time guidance to physicians and staff on the use of company products
- Collaborate with Regional Account Executives to support pre- and post-sales activities including product evaluations, troubleshooting, and in-servicing
- Deliver ongoing clinical training and education to healthcare professionals, ensuring optimal use of Volta’s technology and promoting clinical excellence
- Maintain accurate, up-to-date records in the CRM system, including account activity and procedural data
- Share customer-related insights to product-development and marketing teams based on field experience and physician input
🫀Profile
- Bachelor's degree in the field of science/engineering (biomedical preferred) or related field or equivalent experience in cardiac electrophysiology
- Minimum of 2 years of relevant medical device clinical support experience is preferred
- Previous cardiac electrophysiology mapping experience is preferred but not required
- In-depth knowledge of cardiac diseases, treatments, and how cardiac mapping technology fits into the clinical workflow
- Strong communication and interpersonal skills to work effectively with internal and external stakeholders of all levels
- Excellent analytical and problem-solving skills, with the ability to assess complex technical and clinical requirements
- Familiarity with hospitals, clinics and other healthcare settings
- Ability to adapt to a fast-paced, dynamic environment and effectively support multiple accounts
🫀 What we can offer you at Volta Medical
- Passionate colleagues that have the same goal in mind: improve patients’ lives
- A corporate culture based on innovation, empowerment and collaboration
- An international and multicultural environment
- Prospects of ambitious evolutions with various professional development opportunities
- Comprehensive benefits package including medical, dental, vision and life insurance, 401(k) with employer match, PTO and more
🫀 Additional Information
- This is a remote role based in Boston with frequent business travel (about 60%) with possible international travel
- Employee must frequently remain in a stationary position for prolonged periods of time, be able to occasionally lift/move up to 50 lbs, and be able to operate a computer
Join a company on a human scale, whose operations leave room for initiative and innovation in the service of patients!
Volta Medical provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Skills Required
- Bachelor's degree in science or engineering (biomedical preferred) or equivalent cardiac electrophysiology experience
- Minimum of 2 years relevant medical device clinical support experience
- Previous cardiac electrophysiology mapping experience
- In-depth knowledge of cardiac diseases, treatments, and cardiac mapping workflow
- Strong communication and interpersonal skills
- Excellent analytical and problem-solving skills
- Familiarity with hospitals, clinics and healthcare settings
- Ability to adapt to fast-paced environment and support multiple accounts
- Experience maintaining accurate records in a CRM system
- Ability to frequently remain stationary, occasionally lift/move up to 50 lbs, and operate a computer
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The Company
What We Do
Volta Medical is a health technology company dedicated to transforming electrophysiology data into AI solutions to improve outcomes for patients with complex cardiac arrhythmias. The company develops AI-driven software, such as AF-Xplorer™ II, to assist electrophysiologists with the real-time identification of abnormal electrograms during ablation procedures, reducing repeat treatments and improving the precision of cardiac care.
