Wireless Activation Associate

Job Posted 18 Days Ago Posted 18 Days Ago
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Brecksville, OH
20-20
Entry level
Aerospace • Cloud • Digital Media • Information Technology • Mobile • News + Entertainment • Retail
From TV to 5G, we’re reimagining the future of connectivity. Ready to join the connectivity revolution?
The Role
As a Mobile Tech Expert, provide personalized tech delivery and setup for customers, ensuring satisfaction through device support and on-site assistance.
Summary Generated by Built In
Our teams enable tech for thousands of homes everyday. We're now bringing that expertise to Boost Mobile, redefining expectations with bold action and a nationwide cloud-native 5G network. We're built to disrupt and ready to lead.
Boost Mobile is reinventing retail with our Mobile Store - a personalized, convenient alternative to traditional storefronts. As the face of the brand, you'll deliver a smooth, friendly experience from doorstep to device activation, answer questions, and offer tips to make a great experience.
Why You'll Love This Role:
  • Be Part of Something Big: Join a team that's revolutionizing the wireless industry
  • Make a Real Impact: Directly contribute to customer satisfaction and drive sales growth
  • Grow Your Skills: Gain valuable experience in sales, customer service, and mobile technology
  • Enjoy a Dynamic Environment: Thrive in a fast-paced, ever-evolving industry

Our full-time, trained Mobile Tech Experts:
    • Bring the BOOST to Customers: Ensure maximum convenience by bringing a premium service directly to customers' homes or workplaces-at no additional cost.
    • Provide Seamless Delivery & Setup : On-site product delivery, activation, and setup for a secure, hassle-free experience, while preventing fraud.
    • Personalize Device Support: Assist with device setup, device usage, data transfers, and troubleshooting tailored to individual needs.
  • Engage with Customers: In-person customer support to assess needs, recommend solutions, demonstrate products, and drive satisfaction throughout the sales and delivery process.
  • Deliver Accurate Transactions & Inventory: Precise sales processing and inventory management with detailed record-keeping.
  • Maintain Vehicles: Maintaining company vehicles to ensure safe, reliable, and professional service delivery.
  • High school diploma or GED
  • Valid driver's license with a clean driving record
  • Adaptable, excellent time management, communication, troubleshooting and customer service
  • Willingness to work flexible shifts, including nights, weekends, and holidays
  • Bilingual Spanish is a plus, but not required

Compensation: $20.00/Hour
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

Top Skills

Mobile Technology

What the Team is Saying

Person1
Lynea
NE Regional Program Operations
“What we’re building at DISH Wireless is extraordinary and will forever change the telecom industry. To be a part of history, and work alongside the most amazing and supportive people, is thrilling. There’s endless opportunity to grow here.“
Lynea
James
Ashante
Ali
Whitney
William
Seth
Mac
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The Company
HQ: Englewood, CO
14,500 Employees
On-site Workplace
Year Founded: 1980

What We Do

For over 40 years, we’ve been challenging the status quo and evolving our company to anticipate opportunities for business growth, industry innovation and greater customer choice.

Recently, DISH and EchoStar successfully completed their merger, joining forces to deliver on our Vision: To Change the Way the World Communicates. Originally established as one company, in 2008, the two companies were spun off as separate entities and forged ahead so each could focus on and expand their unique capabilities. In that time as separate entities, our teams achieved remarkable milestones—launching satellites into space, connecting millions to their favorite entertainment and reimagining wireless communication.

As we merge our teams, we are strategically positioned for success, poised to emerge as a global leader in terrestrial and space connectivity. We are cleared for takeoff. Join us in a Connectivity Revolution.

Why Work With Us

At EchoStar, we work to create opportunity and cultivate an environment where people thrive. Between our brands, our partners, our teams and our customers, the opportunities are endless. Get started on your next career adventure with EchoStar!

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EchoStar Offices

OnSite Workspace

All team members are in person at one of our DISH locations across the globe. DISH proudly calls Colorado home with several corporate offices in the Denver-Metro area and 4,000+ team members in the Denver-Metro area.

Typical time on-site: None
Company Office Image
HQCorporate Headquarters - Meridian
Company Office Image
DISH Network Technologies
Company Office Image
Downtown Denver Office - DGC
Company Office Image
EchoStar & Hughes
Company Office Image
Hyderabad Office
Company Office Image
Wireless Headquarters - Riverfront
Learn more
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