Boarding Specialist

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.  Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results.  We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions.  Join our dynamic team and make your mark on the payments technology landscape of tomorrow. 

Global Payments Integrated is looking for a Client Support Specialist based in the Lindon, Utah office. This role will work with sales to verify information and submit merchant applications to the underwriting team. The ideal candidate will have a strong attention to detail, the ability to multi-task, data entry skills, and customer service skills.

Responsibilities:

• Receives and enters all information for completion of processing applications

• Acts as communication liaison between sales, underwriting and the merchant

• Prepares applications for the merchant's completion (signatures, etc.)

• Returns packages with all documentation needed for Underwriting

• Communicates with the merchants to gather information needed (phone and email)

• Other duties such as answering inquiries, resolving problems, promoting and selling products/services, and/or entering or confirming sales

• Requires general knowledge of company, products, and/or services to answer questions.

• May assess merchant needs and suggest/promote alternative products or services

Experience:

• Must be able to navigate a computerized data entry system or other relevant applications

• Strong communication and customer service skills

• Task oriented and able to handle multiple projects and processes

• Attention to detail and high accuracy when entering data

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [email protected].