Blockchain Lead Product Designer - Vice President

Posted 10 Days Ago
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London, Greater London, England
Hybrid
7+ Years Experience
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Seeking a Product Design Lead to shape the future of a bank-led blockchain platform by creating innovative user experiences. Responsibilities include end-to-end design, human-centric approach, collaboration with product teams, and prototype creation. Required qualifications include expertise in partnering with product managers and technologists, conducting user research, leading design thinking workshops, and visual design skills using tools like Figma and Lucid.
Summary Generated by Built In

Job Description
Onyx by J.P. Morgan is an innovation team that leverages emerging technologies to develop ground breaking new products, platforms and marketplaces for the future of payments. As a venture within J.P. Morgan's institutional bank, Onyx applies blockchain, data science, machine learning, and cyber-security into the products we create to develop and re-architect the way that money, information and assets move around the world. The people who utilize these systems work fast-paced and information-intensive jobs within the complex industry of Finance. Onyx Design utilizes human-centered design to find insights and design solutions that enable simplicity and value for people.
We are actively seeking an energetic, accomplished and motivated Product Design Lead to join Onyx Design. Successful candidates will shape the future of the world's first bank-led blockchain platform helping to transform the way money, information and assets move around the world.
Are you a lead product designer who has expertise partnering directly with product managers and technologists to apply human-centric design methods to research, conceptualize, model, and design innovative experiences?
If yes, put your product design leadership into action by joining Onyx Design and shape the future of payments on bank-led emerging technology. You'll work in close collaboration with product and technology partners to create viable, feasible, and desirable digital product experiences.
Job Responsibilities:
The Product Design Lead will join this unique and specialized team to design new products and enterprise-focused services. This is an end-to-end design role for individuals who can work hands-on to understand complex business processes, elicit user requirements, design future experiences and collaborate very closely within product teams.

  • Set-forth a human-centric design approach with rapid testing and iterative prototyping for the design of simple and meaningful enterprise solutions
  • Partner with product managers and strategists to formally or informally uncover user needs and contexts via primary and secondary research techniques
  • Lead cross-functional, collaborative design thinking workshops internal to Onyx and external with customers to set-forth human-centered creative problem solving
  • Steer not just the design but also the product strategy with a fact-based understanding of customers
  • Focus teams to continually think about the customers we serve, their goals and jobs to be done for the successful design, development and delivery of product experiences
  • Create compelling prototypes and visual stories to demonstrate early proof of concepts
  • Create visual assets and stimuli that prompt discussions and insights from subject matter experts to simplify deep and complex processes within different industries
  • Set-forth a proposed solution from inception through to deployment ensuring that the vision becomes a reality
  • Create, present, and document proposed design solutions from the big ideas to the smallest components which might include interaction models and flows, screen and component states, data and information hierarchies
  • Utilize tools, such as Figma and Lucid to define and design product concepts assets including information architecture, interface design, and visual specifications
  • Please note this role will not have line management responsibilities


Required qualifications, capabilities, and skills:

  • Deep Product Design Expertise - At least 7 years of direct experience focused as an "end to end" user experience / product design professional
  • Strong Business Acumen - Demonstrated experience designing solutions and services within complex business domains similar to financial services
  • Exceptional Communication - Able to present work to senior managers and/or lead conversations with client stakeholders to extract insights and requirements
  • Supreme Collaboration - Ability to work in matrixed environment with many partners and stakeholders with different thinking styles and priorities
  • Engaged and Flexible - Demonstrated ability to manage multiple priorities on concurrent, rigorous deadlines in a very fast-paced, dynamic and ventured based environment
  • Professional Services Orientation - Prior experience working in a design consulting and agency domain
  • Education - Academic and applied knowledge from recognized university in one or more related areas including: HCI, UX Design, Interaction Design, Product Design, Service Design, Design Research, Psychology, Anthropology, Prototyping, Design Strategy. Master's degree preferred. Bachelor required.
  • Curiousity - Success in this roll depends on quickly learning and synthesizing deeply complex systems and processes, from a work flow and human point-of-view
  • Craftsmanship - Mastery of tools to generate compelling visual stories, interaction design and interfaces
  • Storytelling - A compelling portfolio of business outcome based work will be reviewed before an interview can be scheduled.


About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
The Digital team is dedicated to creating innovative, industry-leading products and experiences that help customers access, share and control their financial data so they can make smart decisions with their money. Teams enable innovation while adhering to the firm's data sharing principles of security, customer control and convenience, and privacy.

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JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands.

Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products.

Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com.

©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

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