As an Advisory+ Consultant, you will play a crucial role in fostering long-term consulting relationships with customers who use Financial Edge NXT. Your mission is to provide proactive best practices optimization consulting throughout their contract, ensuring their success with product adoption and maximizing the value of their software subscription. Advisory+ is Blackbaud’s premium consulting offer which focuses on driving outcomes for customers using Financial Edge NXT.
What you' ll do:
Deliver High-Quality Consulting:
Deliver customized prescriptive consulting to a diverse portfolio of FENXT customers.
Understand customer needs and expertly craft a roadmap to adopt or expand on functionality to achieve desired outcomes.
Proactive Customer Engagement:
Engage with customers in your portfolio throughout the duration of their engagement, often at the start of implementation and continuing through renewal. You’ll support them in navigating new releases, adjusting business processes, helping new staff, and ultimately building a strong relationship and customer who is maximizing the value of their Financial Edge NXT subscription.
Partner with internal stakeholders, including Sales, CSMs, or other services teams to ensure a seamless and cohesive experience across the customer journey.
Contribute to Service Offerings:
Shape new success services offerings by sharing insights and expertise.
Collaborate with cross-functional teams to enhance customer experience.
Act as a subject matter expert on sales calls to expand footprint of Advisory+
What you'll bring:
5+ years of experience using, supporting, or consulting on Blackbaud Financial Edge (FE7 and FENXT).
Experience in multiple areas of accounting is encouraged
Comfortable engaging with key stakeholders and end-users. Experience with driving organizational change and making recommendations to customers.
Keen attention to detail in understanding customer needs.
Ability to successfully manage a portfolio of customers.
Have a self-starter mindset by proactively managing customer deliverables with limited supervision.
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Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.
Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
The starting base pay is $77,700.00 to $104,500.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.Benefits Include:
Medical, dental, and vision insurance
Remote-flexible workforce
Wellness Programs
401(k) program with employer match
Flexible paid time off
Generous Parental Leave
Donations for Doers
Pet insurance, legal and identity protection
Tuition reimbursement program
Skills Required
- 5+ years of experience using, supporting, or consulting on Blackbaud Financial Edge, including FE7 and FENXT
- Experience engaging with key stakeholders and end-users
- Experience driving organizational change and making recommendations to customers
- Ability to successfully manage a portfolio of customers
- Self-starter mindset with the ability to proactively manage customer deliverables with limited supervision
- Experience in multiple areas of accounting
- Keen attention to detail in understanding customer needs
Blackbaud Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Blackbaud and has not been reviewed or approved by Blackbaud.
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Leave & Time Off Breadth — Paid time off, paid holidays, and “wellbeing days” are emphasized, and feedback suggests PTO is a consistent strength. Remote/hybrid flexibility further supports time-away needs.
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Wellbeing & Lifestyle Benefits — Wellbeing programs, health coaching, and flexibility (including remote/hybrid schedules) are highlighted as part of a holistic support approach. Tuition reimbursement, wellness recognition, and home-office support add everyday value.
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Inclusive Benefits Coverage — Benefits extend to mental health support, fertility options, and travel support for abortion care, with parental leave also included. These offerings signal attention to diverse needs across life stages.
Blackbaud Insights
What We Do
Blackbaud unleashes the potential of the people and organizations who change the world. As the leading software provider exclusively dedicated to powering social impact, Blackbaud expands what is possible across the nonprofit and education sectors, at companies committed to social responsibility, and for individual change makers. Built specifically for fundraising, nonprofit financial management, digital giving, grantmaking, corporate social responsibility and education management, Blackbaud’s essential software accelerates impact through unmatched expertise and powerful data intelligence. Millions of people across more than 100 countries connect, give, learn, and engage through Blackbaud platforms.
Why Work With Us
We’re here to fuel impact that creates a better, more connected world. When nonprofits, social impact teams, schools and individual change-makers have powerful and effective foundational infrastructure, they transform our communities and our world.
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