Kaseya® is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseya’s best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000, Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions, go to www.Kaseya.com and for more information on Kaseya’s culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.
Product Ownership & Strategy
- Define and manage the product roadmap for L2C processes, prioritizing billing, payments, commerce, and commissions.
- Serve as the subject matter expert for NetSuite, Salesforce, Commerce Cloud, and Oracle systems in finance and billing domains.
- Collaborate with Finance, Sales Ops, RevOps, and IT to gather requirements, prioritize features, and deliver high-impact solutions.
- Prioritize and manage the product backlog, ensuring alignment with corporate strategy and maximizing value delivery.
- Drive continuous improvement in commission calculation, payment automation, and commerce workflows.
Agile Delivery
- Own and refine the product backlog; write clear, actionable user stories and acceptance criteria focused on billing, payments, commerce, and commissions.
- Lead Agile ceremonies (sprint planning, backlog grooming, etc.) for cross-functional development teams.
- Ensure timely delivery of features and capabilities that directly support financial operations and revenue growth.
Cross-Functional Collaboration
- Work closely with technical leads, engineers, QA, and release management to deliver robust, end-to-end solutions.
- Act as a liaison between business users and technical teams, translating complex financial requirements into system specifications.
Governance & Compliance
- Ensure all solutions meet compliance standards, including internal controls, data privacy, and security requirements relevant to financial transactions and commission processing.
- Partner with governance, architecture, and security teams to maintain alignment with enterprise policies.
Continuous Improvement
- Monitor system performance and user adoption, proactively identifying opportunities to optimize billing, payment, commerce, and commission workflows.
- Stay current on industry trends, technology innovations, and best practices in financial operations and L2C processes.
Required Qualifications:
- 8+ years of experience in product ownership, business systems analysis, or solution delivery roles.
- Proven expertise in Billing, Collections, Payments, Commerce Cloud, RCA and full Lead-to-Cash (L2C) lifecycle.
- Strong working knowledge of Salesforce, Salesforce Revenue Cloud, Commerce Cloud and/or Oracle Fusion Financials.
- Experience supporting finance operations such as invoicing, payment gateways, dunning, GL posting, and revenue recognition workflows.
- Demonstrated success in managing cross-functional Agile teams and driving enterprise-scale projects to completion.
- Strong communication and stakeholder management skills; ability to influence and drive alignment across departments.
- Solid understanding of business process mapping, user experience design, and system integrations.
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race, religion, age, ancestry, gender, sex, sexual orientation, national origin, citizenship status, physical or mental disability, veteran status, marital status, or any other characteristic protected by applicable law.
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What We Do
Kaseya is a premier provider of unified IT management and security software for managed service providers (MSPs) and small to medium-sized businesses (SMBS). Through its customer-centric approach, Kaseya delivers best-in-breed technologies that allow organizations to efficiently manage, secure and backup IT. Kaseya offers a broad array of IT management solutions, including well-known names: Kaseya, IT Glue, RapidFire Tools, Spanning Cloud Apps, ID Agent, Graphus, RocketCyber, TruMethods and Unitrends. These solutions empower businesses to command all of IT centrally, easily manage remote and distributed environments, simplify backup and disaster recovery, safeguard against cybersecurity attacks, effectively manage compliance and network assets, streamline IT documentation and automate across IT management functions. Headquartered in Miami, Florida, Kaseya is privately held with a presence in over 20 countries.
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