Birthday Party Coordinator

Posted 9 Hours Ago
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Plymouth, MA, USA
In-Office
Entry level
Fitness • Kids + Family • Social Impact • Sports
The Role
Coordinate, promote, and run youth birthday parties at the Plymouth YMCA. Manage scheduling, staffing, setup/cleanup, Salesforce party input, POS transactions, guest communication, training for assistants, and follow-up surveys. Work evenings/weekends and collaborate with senior staff to ensure safety, supplies, and quality service.
Summary Generated by Built In
Job Summary & Responsibilities

Let's party! The birthday party coordinator coordinates and facilitates all Plymouth YMCA’s youth birthday parties. S/he communicates schedules, and gets support from the Senior Program Director and branch staff to provide friendly, courteous, and prompt service to all members, clients, and volunteers of the Y. S/he will accept and display the values of caring, honesty, respect, and responsibility.


PROGRAM/DEPARTMENT RESPONSIBILITIES:

  • Birthday Parties
    • Assist in organizing, implementing, and promoting assigned programs, special events, and birthday parties.
    • Be informed of all current and/or upcoming programs and special events in order to interpret opportunities for birthday parties, in terms of dates, locations, staff needed, etc.
    • Communicate and market birthday party opportunities to all members, guests, participants and community members
    • Train each new program assistant by doing at least two birthday parties with them, one where they will assist you, and one where you will assist them
    • Adhere to YMCA emergency birthday party and general procedures, including notification of appropriate staff person(s).
    • Communicate with the Senior Program Director, Membership Director, Aquatics Coordinator, and the front desk to ensure everyone is aware of any parties occurring in the building
    • Ensure all requests, comments, and/or complaints are immediately addressed by you, and referred to your supervisor.
    • Survey birthday party participants and program staff after each birthday to continually improve upon services.
  • Birthday Party Planning and Implementation
    • Work with branch program staff and Senior Program Director to effectively lead birthday party
    • Develop and approve ideas for birthday parties
    • Input all birthday parties into Salesforce in a timely manner
    • Oversee overall implementation of birthday parties, from the input, POS, interaction with party, staff training, flow of day, set up and cleanup
    • Will inform supervisor of any supplies needed
    • Be informed of all current and upcoming programs, participant and financial goals
    • Cross sell programming, events, and birthday parties.
Preferred Qualifications

EDUCATION/EXPERIENCE/PHYSICAL REQUIREMENTS: 

  • Experience with and interest in working with children.
  • Working knowledge of Microsoft Office necessary.
  • Valid MA driver’s license necessary.
  • Must be physically able to drive, lift and move objects (at least 45 lbs) as needed
  • Evenings and weekends required
  • Must be available to work a varied schedule as events demand.

Skills Required

  • Experience with and interest in working with children
  • Working knowledge of Microsoft Office
  • Ability to input and manage party data in Salesforce
  • Valid Massachusetts driver's license
  • Physically able to drive, lift and move objects (at least 45 lbs)
  • Availability for evenings and weekends
  • Willingness to work a varied schedule as events demand
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The Company
2,000 Employees
Year Founded: 1887

What We Do

Old Colony YMCA is a charitable, non-profit organization dedicated to youth development, healthy living, and social responsibility. Serving Southeastern Massachusetts, it provides human services and health and wellness programming for children, families, adults, and seniors. Their mission is to empower individuals to reach their fullest potential and foster the development of strong spirit, mind, and body through community-focused initiatives.

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