Birth Registry Coordinator (24 hrs/week)

Schedule

This is a 24 hrs/week position, with a rotation of 3 x 8 hour shifts. Typically Monday - Friday, but some weekend shifts required.

Job Profile Summary

​This role focuses on activities related to revenue cycle operations such as billing, collections, and payment processing.  In addition, this role focuses on performing the following Health Information Management duties: Responsible for the accuracy, maintenance, security, and confidentiality of patient's health information.  An organizational related support or service (administrative or clerical) role or a role that focuses on support of daily business activities (e.g., technical, clinical, non-clinical) operating in a “hands on” environment.  The majority of time is spent in the delivery of support services or activities, typically under supervision.  An experienced level role that requires basic knowledge of job procedures and tools obtained through work experience and may require vocational or technical education.  Works under moderate supervision, problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures, and communicates information that requires some explanation or interpretation.

Job Overview

This role is responsible for collecting required data for the completion of birth certificates. This includes answering questions and assisting parents to complete the parent worksheets, assisting with completion of Paternity or Denial paperwork, entering all required personal and statistical data into the VIP computerized state birth registry program in an accurate and timely manner. May also include working with the MA DPH Registry of Vital Records and Statistics director as needed.

Job Description

Minimum Qualifications:

1. High school diploma or equivalent

2. One year of office experience

Preferred Qualifications:

1. Notary Public

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list.  Other duties and responsibilities may be assigned.

1. Collects required data for the State Birth Registry and enters it into the computerized state birth certificate program in an accurate and timely manner.

2. Assists parents with the completion of birth certificate worksheets.  Explaining all regulatory laws, policies and procedures necessary, including Denials, Paternity, and parent signature for completion of birth certificate.

3. Answers phone calls from staff or outside callers. This includes calls from patients who may have additional questions regarding birth certificates

4. Coordinates with physician and other clinicians to ensure complete and accurate information. 

5. Collaborates with physicians and other hospital clinicians on questions arising regarding birth certificate/fetal death reporting processes.

6. Processes birth certificates, fetal death certificates and other required reports in accordance with the requirements of the Birth Registry, as well as State and Federal regulations.

7. Maintains the electronic Birth Certificate log, according to department policies and procedures.

8. Provides statistics related to births upon request.  The statistics are compiled in an accurate and timely manner and entered into the State Birth Registry computerized program.

9. Updates knowledge of all State and Federal birth regulations, via both internal and external sources, on a continual basis

10. Monitors birth information, corrects errors and supplies corrections to City Hall, as needed.

Physical Requirements:

1. Professional office environment with typical office requirements such as computers, phones, photocopiers, filing cabinets, etc.

2. This is largely a sedentary role, which involves sitting most of the time, but does involve movements such as walking, standing, reaching, ascending / descending stairs and operate office equipment. 

3. Frequently required to speak, hear, communicate and exchange information.

4. Able to see and read computers displays, read fine print, and/or normal type size print and distinguish letters, numbers and symbols.

5. Occasionally lift and/or move up to 25 pounds. 

Skills & Abilities:

1. Computer literacy required including familiarity with word processing programs and electronic spreadsheets and facility in learning new applications.

2. Strong customer service skills including excellent interpersonal and telephone skills.  

3. High degree of tact is necessary due to frequent interaction with patients, physicians, and nursing staff.

4. Ability to perform accurate data entry.

5. Excellent organizational skills required with attention to detail. Ability to prioritize work and be flexible with work assignments.

At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day.

The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals.

Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth—one of the many ways we invest in you so you can thrive both at work and outside of it.

Pay Range: