This role will report to APAC Product Director, Upstream, working closely with commercial teams, and be responsible for overall upstream products and potential new product launch across whole China territory. bridging global Upstream strategy into execution is key deliverables and act as product owner in global teams’ collaboration to deliver China customers’ needs and requirements.
Key success is measured by adoption of our Upstream product in customer’s new molecule workflow to gain sustainable growth. And the NPI successfully launching in the field.
1. Product Application Support & Troubleshooting:
- Provide technical expertise to customers and sales teams on product usage, formulation adjustments, and performance optimization, to gain sustainable business growth within responsible territories.
- Conduct lab-scale and pilot-scale trials to demonstrate product functionality in customer-specific applications.
- Investigate and resolve technical issues related to product performance, stability, or compatibility.
2. Customer Collaboration & Solution Development:
- Work closely with key customers to understand their needs and develop tailored solutions.
- Prepare technical documentation, including application guidelines, case studies, and best practices.
- Deliver training sessions and workshops for customers and internal teams.
3. Cross-Functional Product Development Support:
- Collaborate with R&D and Product Development teams to refine formulations based on market feedback.
- Provide input on China-specific application requirements for new product development.
- Support the scale-up of new products from lab to production.
4. Market & Competitive Intelligence:
- Analyze competitor products and benchmark performance against company offerings.
- Identify emerging trends and unmet needs in the China market to guide innovation.
5. Regulatory & Compliance Support:
- Ensure product applications comply with regional regulations and industry standards.
- Assist in preparing technical dossiers for product registration when needed.
Education: Bachelor’s/Master’s degree in Life Science, Biotechnology, Biochemistry, Engineering, or related disciplines.
Experience:
- More than 3 years of relevant experience in technical support, application development, or related roles, preferably in Biopharmaceutical upstream relatives.
- Hands-on experience with lab/pilot-scale equipment and testing methodologies.
- Familiarity with China market dynamics and customer needs.
Technical Skills:
- Strong knowledge of mammalian cell culture (CHO, HEK293) or microbial fermentation (E. coli, yeast), bioreactor operations (bench-scale to pilot-scale), including fed-batch, perfusion, and high-density cultures, process optimization (media development, feeding strategies, process parameter tuning), It is better to have PAT or DOE knowledge/background.
- Proficiency in data analysis and reporting tools.
- Working knowledge of the latest business policies and regulations
Soft Skills:
- Excellent communication and presentation skills.
- Customer-focused mindset with strong problem-solving abilities.
- Ability to work independently and in cross-functional teams.
- Excellent analytical, business insight, forecasting skills
- Ability to prioritize and work independently to achieve defined goals
- Ability to work well within a global, cross functional teams
Travel Requirements:
- Up to 30% travel within China for customer visits, trials, and technical support. Must be willing and able to work flexible hours to accommodate different work schedules.
Skills Required
- Bachelor's or master's degree in life science, biotechnology, biochemistry, engineering, or a related discipline
- More than 3 years of relevant experience in technical support, application development, or related roles
- Relevant experience in biopharmaceutical upstream applications
- Hands-on experience with laboratory or pilot-scale equipment and testing methodologies
- Familiarity with China market dynamics and customer needs
- Knowledge of mammalian cell culture using CHO or HEK293, or microbial fermentation using E. coli or yeast
- Experience with bench-scale to pilot-scale bioreactor operations, including fed-batch, perfusion, or high-density cultures
- Experience with process optimization, including media development, feeding strategies, and process parameter tuning
- Proficiency in data analysis and reporting tools
- Working knowledge of applicable business policies and regulations
- Excellent communication and presentation skills
- Customer-focused problem-solving abilities
- Ability to work independently and in cross-functional global teams
- Analytical, business insight, and forecasting skills
- Willingness and ability to travel up to 30% within China
- Knowledge or background in Process Analytical Technology or Design of Experiments
What We Do
FRAUD ALERT: Please take note that it has come to our attention that individuals purporting to work for Repligen are reaching out to prospective job applicants using fraudulent email addresses. All legitimate communications from Repligen will be sent from an individual with an email address ending in @repligen.com. If you have any concerns that a communication may be fraudulent and you would like to confirm whether it is, you may email [email protected] and someone will respond. Repligen is a bioprocessing-focused life sciences company bringing over 40 years of expertise and innovation to our customers. We are inspiring advances in bioprocessing through the development and commercialization of high-value products and flexible solutions that address critical steps in the production of biologic drugs, principally monoclonal antibodies. Repligen headquarters is in Waltham, Massachusetts and our manufacturing facilities are located around the world. We market our products globally through a direct commercial organization in the U.S., Europe and Asia, as well as through strategic partners in select markets.
.png)
