Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.
We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.
At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.
Position Summary
The Biologics Speciality Sales Representative (Dermatology Territory Manager) will effectively promote Galderma's prescription dermatology biologic, requiring advanced scientific, operational, business and interpersonal skills. The Dermatology Territory Manager is responsible for achieving/exceeding Galderma portfolio sales goals and meeting strategic objectives across high-valued customers within assigned customer segments (including but not limited to Dermatologists and Allergists).
This is a 12-month contract, field sales position covering Southwest Ontario (Oakville, Hamilton, Niagara, London, Guelph, Windsor and Muskoka) with a base salary range of 115,000 - 130,000 CAD plus bonus and allowances.
Essential Functions
Deliver sales performance, brand KPIs, financial targets, strategic marketing objectives to meet or exceed business objectives.
Accountable for acquiring and maintaining expertise in brand/segment strategy and tactics, providing expert product knowledge. Promote and generate demand for Rx products in a competitive market; including launching new products.
Planning and executing effective sales calls/activities on targeted HCPs (dermatologists and allergists)
Organizing and carrying out Continuing Health Education programs for physicians
Collaborate and coordinate with internal/external key stakeholders; proactively utilize business analytics and customer insights to anticipate customer needs and support solution development.
Ensure that customer concerns and inquiries are handled in accordance with company standards by adhering to internal procedures, and collaborating with respective stakeholders including quality, pharmacovigilance, customer service, medical affairs and regulatory affairs
Leveraging Key Opinion Leaders (KOLs) to educate HCPs in the territory
Execute customer engagement initiatives to strengthen strategic partnerships with customers
Accurately analyzing data on a monthly basis and developing strategic business plans to enhance long-term sales performance.
Producing reports and analyses to evaluate territory performance and identify opportunities
Representing Galderma by attending trade shows, conventions and other meetings
Delivering a variety of administrative tasks timely and accurately.
Ensure that customer and/or patient concerns and inquiries are handled in accordance with company standards by adhering to internal procedures, and collaborating with respective stakeholders including quality, pharmacovigilance, customer service, medical affairs and regulatory affairs.
Demonstrate honesty and integrity, and model behaviors consistent with Galderma’s Four Commitments, company standards and policies.
Collaborate across business units to execute integrated dermatology strategies that align with organizational objectives and leverage synergies.
Demonstrate honesty and integrity, and model behaviors consistent with Galderma’s Four Commitments, company standards and policies.
Demonstrate agility and adaptability in learning new technologies and business processes.
Perform other related responsibilities, as assigned, to support departmental and organizational objectives.
Minimum Education, Knowledge, Skills, and Abilities
8+ years of proven sales experience in quota-driven role with preference given to experience in dermatology, or specialty pharmaceutical sales. 3-5 years in biologics experience is mandatory.
Demonstrated strong track record of consistent documented success (such as sales performance, leadership, and/or increased responsibilities)
Advanced Clinical Knowledge: In-depth understanding of the complex immunological pathways targeted by Bx. Ability to discuss the underlying disease mechanisms and how Bx modify them.
Evidence-Based Medicine: Proficiency in interpreting clinical trial data, including endpoints specific to Bx and presenting compelling evidence on the safety and efficacy of Nemolizumab to HCP
Deep understanding of Dermatology clinic engagement especially in relation to patient support programs (PSP)
Bachelor’s Degree or equivalent experience/qualification. Master’s degree is preferred.
Must be proficient with MS Office in a Windows environment and familiar with sales tracking and reporting software (Veeva CRM, Power BI)
Advanced Selling Competencies: Advanced selling skills to engage in discussions on complex immunological mechanisms and addressing queries. Resilience and adaptability to handle potential challenges and rejections, as biologics may face more barriers
High sense of urgency in particular with regards to customer service orientation and follow up
Strong business acumen and ability to understand market opportunities.
Knowledge of the business and market in the assigned territory is preferred
Ability to thrive in a highly driven culture that is performance based, fast paced, and results oriented
Must maintain a high degree of integrity and ethics at all times
Must hold and maintain a valid driver’s license
Skills Required
- 8+ years proven sales experience in a quota-driven role (dermatology or specialty pharmaceutical sales preferred)
- 3-5 years biologics experience
- Demonstrated track record of documented sales success or increased responsibilities
- Advanced clinical knowledge of immunological pathways targeted by biologics
- Proficiency interpreting clinical trial data and presenting evidence on safety/efficacy
- Deep understanding of dermatology clinic engagement, including patient support programs (PSP)
- Bachelor's degree or equivalent experience/qualification
- Master's degree
- Proficiency with MS Office (Windows environment)
- Familiarity with sales tracking/reporting software (Veeva CRM, Power BI)
- Advanced selling competencies for complex clinical discussions and resilience
- High sense of urgency, strong customer service orientation and follow up
- Strong business acumen and ability to develop strategic business plans
- Knowledge of assigned territory business/market
- Valid driver's license
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What We Do
Galderma is the leading company solely dedicated to skin and advancing the future of dermatology. We deliver an innovative, science-based portfolio of sophisticated brands and services across Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Through trusted partnerships with healthcare professionals, we ensure to meet individual consumer and patient needs with superior outcomes.
