Responsibilities:
Assist in the full lifecycle of Square campaign operations, including drafting campaign documentation, managing backend configurations, coordinating on-site promotions (banners, push notifications, and pop-ups), overseeing campaign launches, tracking ongoing progress and post-campaign management.
Collect & extract frequently-appeared cases from user inquiries, work with Product and Tech teams to debug issues, verify fixes, and reduce the number of potential user cases.
Handle escalated user tickets from the Mod & Customer Service team, maintain FAQs and other user documents to ensure consistent communication and improve user experience.
Monitor real-time campaign data and deliver post-campaign reports with actionable insights for future optimization.
Plan, coordinate, and launch integrated growth initiatives and campaigns in partnership with cross-functional teams to accelerate scalable user and content growth.
Requirements:
Recent graduate, with a strong interest in crypto, blockchain, and digital communities.
Past experience in Web3, content or creator economy is a plus advantage.
Strong bilingual communication skills in English and Mandarin, with the ability to effectively engage vendors and internal stakeholders across regions.
Execution excellence with attention to details and a high level of patience and accountability.
Good communication and collaboration skills with ability to think critically and solve problems independently.
Resourceful, proactive, and eager to learn in a fast-paced, entrepreneurial environment.
Skills Required
- Recent graduate with a strong interest in crypto, blockchain, and digital communities
- Strong bilingual communication skills in English and Mandarin
- Ability to effectively engage vendors and internal stakeholders across regions
- Execution excellence, attention to detail, patience, and accountability
- Good communication and collaboration skills
- Ability to think critically and solve problems independently
- Resourceful, proactive, and eager to learn in a fast-paced environment
- Past experience in Web3, content, or creator economy
Binance Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Binance and has not been reviewed or approved by Binance.
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Career-Linked Recognition & Rewards — Performance-linked bonuses can be sizable in favorable crypto cycles, lifting total compensation. Attractive packages in engineering and specialized roles indicate strong rewards for in-demand skills.
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Flexible Benefits — Remote-first flexibility and work-from-anywhere options add meaningful value to the overall rewards package. Flexible schedules and location independence are presented as core perks.
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Retirement Support — Binance.US includes a 401(k) as part of its benefits. This provides a conventional retirement pillar alongside cash and bonus components.
Binance Insights
What We Do
Binance is the world’s leading blockchain and cryptocurrency infrastructure provider with a financial product suite that includes the largest digital asset exchange by volume. Trusted by millions worldwide, the Binance platform is dedicated to increasing the freedom of money for users, and features an unmatched portfolio of crypto products and offerings, including: trading and finance, education, data and research, social good, investment and incubation, decentralization and infrastructure solutions, and more. For more information, visit: https://www.binance.com
