Build observability, automation, and AIOps foundations. Focus on deliverable output, reusable assets, and support-driven product improvement.
Learning Outcomes- Use logs/metrics/traces to understand issues; complete a dashboard + alert + runbook for one service.
- Turn support pain points into product improvements (copy, self-service, workflow).
- Understand MLOps/AIOps basics: deployment, rollback, drift monitoring.
- Build or extend an agent skill for automation or support.
Responsibilities
- Observability & Automation – Set up dashboards/alerts; script repetitive ticket steps.
- RCA & Support Insights – Participate in RCAs; log user pain points weekly; propose product fixes.
- Agent & Skill Prototyping – Build a lightweight agent (e.g., telegram bot) with at least one reusable skill (log fetch, health check, etc.).
- ITSM / Tools (optional) – Optimize a small workflow in incident management tooling.
Requirements
- CS/Data/AI or related major; Linux + scripting (Shell/Python); basic SQL.
- Good documentation – write actionable runbooks.
- Empathy & product thinking – improve user experience from support data.
- Basic understanding of agents and skills. Nice-to-have
- K8s, CI/CD, Terraform.
- MLOps project experience.
- Built a simple LLM agent or defined skills (LangChain, function calling).
- TSM tool experience.
Skills Required
- Degree in Computer Science, Data, AI, or related major
- Linux experience
- Scripting (Shell and/or Python)
- Basic SQL
- Ability to write actionable runbooks and documentation
- Empathy and product thinking to improve user experience
- Basic understanding of agents and skills (e.g., simple bot/agent concepts)
- Kubernetes (K8s)
- CI/CD
- Terraform
- MLOps project experience
- Experience building simple LLM agents or defining skills (LangChain, function calling)
- Experience with ITSM / incident management tools
Binance Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Binance and has not been reviewed or approved by Binance.
-
Career-Linked Recognition & Rewards — Performance-linked bonuses can be sizable in favorable crypto cycles, lifting total compensation. Attractive packages in engineering and specialized roles indicate strong rewards for in-demand skills.
-
Flexible Benefits — Remote-first flexibility and work-from-anywhere options add meaningful value to the overall rewards package. Flexible schedules and location independence are presented as core perks.
-
Retirement Support — Binance.US includes a 401(k) as part of its benefits. This provides a conventional retirement pillar alongside cash and bonus components.
Binance Insights
What We Do
Binance is the world’s leading blockchain and cryptocurrency infrastructure provider with a financial product suite that includes the largest digital asset exchange by volume. Trusted by millions worldwide, the Binance platform is dedicated to increasing the freedom of money for users, and features an unmatched portfolio of crypto products and offerings, including: trading and finance, education, data and research, social good, investment and incubation, decentralization and infrastructure solutions, and more. For more information, visit: https://www.binance.com





