The Role
As the Billing Product Owner for Octopus Energy, you'll lead the EU billing strategy, manage priorities, collaborate with various teams, and improve billing processes.
Summary Generated by Built In
Octopus Energy started with a bold idea: to build Britain’s first truly digital energy supplier.
By combining world-class tech with brilliant humans who care deeply about customers and driving the renewable energy transition, we made it happen and earlier this year, we became Britain’s largest energy supplier.
Now, we’re scaling fast and building the next generation of products to accelerate the green energy transition. From making it effortless to switch to heat pumps, solar and EVs, to launching smart tariffs and creating renewable generation at scale, we’re solving some of the most complex challenges in energy with speed, creativity and customer obsession. We’re also enabling our global businesses to reach the full capability of what we’ve achieved in the UK, taking the learnings, products and experiences that customers love here and rolling them out worldwide.
At Octopus Tech, you’ll have real ownership, variety, and the chance to shape products that make a tangible difference in people’s lives - lowering bills, enabling greener living, and delivering experiences customers genuinely love.
We’re looking for a Billing Product Owner (EU) to take charge of our billing strategy across Europe. You’ll be the go-to person for shaping how we manage billing at a regional level, balancing customer experience, compliance, and smooth processes at scale.
This role is about setting direction, making priorities clear, and working hand-in-hand with Kraken, Octopus Energy Engineering teams, and our local Ops teams in each country (France, Italy, Spain, Germany and UK). You’ll keep the roadmap sharp, bugs and features under control, and make sure the right things get delivered by the right teams at the right time.
What you'll do
- Set the vision - Own the EU billing strategy and make sure it aligns with business goals and local market requirements.
- Own the backlog - Prioritise features, improvements, and bugs related to billing, keeping customer and Ops impact front of mind.
- Drive delivery - Work closely with Kraken, Octopus Energy Engineering teams, and Ops teams to make things happen.
- Connect the dots - Gather input from local Ops and finance teams to make sure we’re solving the right problems.
- Keep it moving - Share progress and priorities clearly with stakeholders, flagging risks early.
- Improve continuously - Spot roadblocks, simplify how we work, and find ways to make things simpler and more scalable.
What you'll bring
- Experience as a Product Owner, ideally in billing, payments, or fintech.
- Strong prioritisation skills - able to balance business, customer, and Ops needs.
- Great communicator, comfortable working with and influencing both internal teams and external partners.
- Hands-on, problem-solving mindset, not afraid to dig into the details.
- Experience working in agile environments with product and tech teams.
- Experience as a Product Owner, ideally in billing, payments, or fintech.
- Strong prioritisation skills - able to balance business, customer, and Ops needs.
- Great communicator, comfortable working with and influencing both internal teams and external partners.
- Hands-on, problem-solving mindset, not afraid to dig into the details.
- Experience working in agile environments with product and tech teams.
- Nice to haveExposure to the energy sectorBackground working across multiple countries or regions.
- Ability to speak another European language (in addition to English)
Nice to have
💚 Why else you'll love it here 💚
• 💰 Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!
• 🎉 Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We were recently named the UK's top company to work for, and we ranked in the top ten in the Sunday Times Best Places to Work 2024. Our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We’ve also been placed in the top 10 companies for senior leadership
• 🎁 Visit our UK perks hub - Octopus Employee Benefits
If this sounds like you then we'd love to hear from you. 🚀
P.S. Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you. Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at [email protected] and we’d love to help!
Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!
Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.
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The Company
What We Do
We’re not your typical energy company. We want to change energy for the better by making it greener, smarter, and more affordable for everyone. Not only are we one of the biggest generators of renewable energy in the UK, we’re also one of the top-rated energy suppliers.
